The helpful owners, the decor, comfortable room, bathroom, breakfast and lovely garden.

Nothing it was perfect.

great welcome (they called in the morning offering all entry details). Prepared a nice letter for me with my name on it!

some thin walls = you can hear noises of neighbors at night. Location is maybe 0.5km too far.

We could not say nicer things about the hosts here. They have gone above and beyond to look after us. My mother was very ill and they have taken such great care of us. The breakfast is amazing and the rooms are stunning, clean and well decorated. The city is very close to the hotel and we are looking forward to returning soon, hopefully this time we will see more of Nantes. We have never had such an amazing experience at a hotel.

All around great hosts, good location close to the city yet not noisy.

The room is a bit too small and you can hear your neighbors pretty well.

very warm and helpful hosts

nothing

Breakfast in cozy, beautifully decorated room with garden view, and very friendly staff. Easy to reach from the main station via the C2 bus (which is free on weekends). You can get to the city center by walking in 20 min.

The bathrooms are very small, with the toilet partially placed under the sink.

The breakfast was perfect and the location was really good

Nothing

The location is nice. Nantes is a lovely and beautiful city. There is lots of green and the food is lovely.

One member of the staff was unusually rude. I reached the hotel a few minutes after 8pm, and the reception closes at 8pm so I tried to call them to get the door access code, but the phone wasn't answered. After waiting several hours at the front door, another guest entering the hotel was kind enough to provide a "special" phone number which the hotel does answer (they provide this hidden phone number only after check-in), but the response of the person answering that phone was extremely rude and they initially did not even want to let me into the hotel and said I should sleep on the street (???), because I dared call him after 8pm. After a long discussion and begging I was provided access so I was able to sleep indoors. Note: I had already paid in advance. I later saw that the hotel had sent me a message with the door access code via booking.com around 8pm, but I did not have mobile internet in France and there was no accessible wifi in the vicinity of the hotel, so I didn't know they had sent this message (solution: provide the hotel wifi password in advance). The next day the rude staff member had told his boss at the reception various lies (e.g., that *he* called *me* and texted the code), so I just left. The boss at the reception seemed like a nice person though. The hotel itself is fine, but the pictures of the bathroom are fake. I booked and paid for a room that was advertised with pictures from a modern very good looking bathroom. Compare the pictures they advertise on booking.com with my pictures, it's clearly not the same bathroom. (edit: below they claim to be renovating, but then they shouldn't advertise with pictures from a different room it until the renovation is done) Another minor problem is that the walls of the hotel are extremely thin. I could hear my neighbours whispering in bed.

.Very nice welcoming. Small room but comfortable though. A bit old fashion but cosy and well decorated. Very pleasant garden in the courtyard. I recommend.

Very nice and clean hotel, not far from city centre. The breakfast in the garden looked really nice!

stylish and very cosy interior, very comfortable beds, wonderful garden with sun chairs as well as chairs/tables so can even work, drinks are served in the garden. Simple but good quality breakfast. Very kind and helpful owners. 20-30 minutes by walk to the city center 4-5 minutes walk to public transportation.

actually nothing special to complain about. some people might miss an elevator.

Friendliness and helpfulness of proprietors plus great recommendations from them. The garden was lovely to relax in. The breakfast was superb and the rooms and general hotel were really clean and fresh. I would recommend this hotel to anybody.

Nothing - we even had great weather

First of all, the accommodation is located in a quiet residential area, so it is the best place for those who want to rest. The staff at the accommodation always smiled and tried to provide the best service. If I have a chance next time, I want to visit this hotel again. Thank you very much :-)

Very comfortable bed, nice view over city, excellent breakfast, extremely friendly staff

The main light in my room was very dim, the location was a bit of a walk from the city -- on the plus side, it was a very fast and easy uber ride late at night.

Perfect host,Nice breakfast.

The staff was extra helpful and pleasant.

very cosy and clean, great welcome, good breakfast, lovely garden, everything perfect

nothing

Highly recommended!