Convenient for the cruise lines, nice rooms, very friendly staff food, good

every thing was perfect except the breakfast was cold the baked beans were good but bacon sausage and egg was cold.

breakfast could have been warmer and bacon needed refreshing it looked like what there was left had been there a while.

Located just off the motorway. The ice machine was a good plus for me lol the shower was amazing the room and facilities in the room A1 thank you for a lovely stay

The TV was a big downside for us and that's us trying to think of a downside of our stay

Room & breakfast very good evening dinning very, very poor very basic choice and the meal we both had was tastes would not eat again at this Hotel

Evening meals

Easy parking for Southampton. Breakfast buffet choices were good. Rooms were clean and tidy.

There was no air conditioning so the room was stuffy. Our room had a air conditioning outlet from downstairs right outside our window which made a terrible noise so had to close the window making the air in the room stuffier. To their credit, when we explained the issue to the reception they didn’t hesitate to accommodated us in another quieter room with fuss.

Breakfast was good suited both of us. We were attending an event and the Location was perfect.

No issues

It was clean and comfortable

Room had no air con. we had to leave the window open and the traffic noise from the motorway way was loud. Little sleep.

Quite and comfort

Quite old

Good location

Breakfast was terrible. Disorganised and not good selection of any. Staff did apologise though

Convenient quiet location for onward travel the next day.

Nothing

Lots of parking available, staff were super helpful and friendly.

There is no AC in the rooms, but we were provided with fans

Close to port

Building overlooking building area, entrance confusing.

room bed and the bathroom :)

Breakfast was lovely and hot,well cooked.The staff were so friendly,I have stayed in a few holiday inns snd this Express was lovely.

The only small complaint was the variety of evening meal Although I understand the reasoning behind it.

Good breakfast

It was clean, bedding great the breakfast was good and the parking was good

The drive up to the hotel isn’t nice it’s next to a derelict site. The room they offered me to begin with had a broken window safety catch which was unacceptable with a 3 year old and the room key that controlled the lights didn’t work. I asked to change rooms to begin with they said no, so I would have to drive home because it wasn’t safe. Then after a 2nd time of asking they changed the room with a lot of huffing and puffing.

The employees are the BEST!!! Nice nice people. Happy and work well together. Breakfast was the same thing everyday for a week. Dinner food was good. Our room was quiet. View of fence with plastic bags under our window. No place to put our clothes so we lived out of our suitcases for a week. I would only stay at this place because the employees were exceptionally nice and helpfull.

Very friendly staff and the chain has a very good format

The location is convenient for the motorway but the local environment is industrial

The hotel was exceptionally clean and the staff went that extra mile to accommodate your needs. Thank you

Our bed was super sized and super comfy.

Nothing on our stay

the rooms are good, breakfast room good,comfy bed,

the real bad thing about this hotel is location off the motorway, coming back from Southampton the roads era really busy.

It was 13mins from peppa pig world

Breakfast wasn’t great, no tables to sit at as half were full and half had dirty plates on and the staff just stood and watched us rather then clearing a table for us, we sat on a table with plates from the previous people Room was so hot and the sofa bed was so uncomfortable So I had the worst night sleep possible. The menu for dinner was really disappointing and we waited a very long time for our food. My burger was hard like it was about 4 days old