The hotel is well situated for easy access to Dover. It was very quiet and the rooms were comfortable. We had breakfast which was delicious and served by a friendly and helpful chef who offered to cook eggs to order. They seemed to go out of their way to help people with specific dietary requirements. It was well served with a bar, snacks, coffee and a Bella Italia.

No complaints

Convenience to facilities and port. Bt was serving even though it seemed closed after we had arrived quite late.

We had asked for a twin room (for me and my brother-in-law) but were given a double. Staff on site solved our problem.

Alles perfekt für die Zwischenübernachtung, tolles Zimmer, tolle Gastro, genügend Parkplätze direkt am Hotel.

nichts

We use this hotel frequently . Clean rooms, comfortable beds, decent breakfasts, good parking on site. The WiFi on our last visit did not work in the room but fine in reception areas. However we had not previously experienced this problem.

Location, cleanliness, parking and onsite dining. The staff are always friendly and on the ball.

Nice confortable room.

Bit of maintenance wouldn't go amiss. Bath fittings a bit loose for example. The restaurant was styled ITALIAN but chef did not know about cooking pasta.

Location was good

Wet room, would have preferred a shower cubical

Fantastic experience

A nice basic hotel just outside Dover, it is a perfect stop over when getting an early ferry. The staff were a bit thin on the ground so some waiting occurred but they were friendly and happy to help. The food on offer at the Bella Italia restaurant is delicious and this is based inside the resturant itself.

The desk staff and room service woman both polite cheerful and helpful during the evening. Clean room. The restaurant Bella Italia was lovely serving delicious food. The young man who served use was warm and welcoming.

Very Strong airfresher smell all night in the room couldn’t work out where it was coming from had to use my asthma inhaler several times during the night other than that the room was perfect. The one other point I didn’t like was at breakfast asked the lovely lady where we could sit was told anywhere so we found a table near the front by the piano. The woman that was mopping the floor was huffing puffing with dirty looks at us not sure why as was only trying to have breakfast made us feel uncomfortable. In hindsight I should’ve asked her what the problem was.

Being a smoker, I didn’t like the allocated area has it was under trees & we were bitten my insects Because it was under the trees you couldn’t sit down in the morning because the sun couldn’t dry off the morning dew

Good location and a comfortable stay

Great location, friendly staff, clean rooms.

Nice location and very clean. Staff very very good

Mattress on bed exceptionally lumpy and the wife and I rolled together in the middle. This was particularly bad as might wife suffers with fibromyalgia. A very poor nights sleep considering the cost.

Place was good location of the ferry pier.

Noisy and unclean place, Need update.

It was only for a few hours. Drove down to Dover after work, drove to the channel tunnel in the morning

Nice Hotel for staying 1 or 2 nights if you plan to travel further.

Very new and good pleasant staff.

Bed a bit small

Comfortable Good decor Restaurant on site Good parking

Nothing

All was fine

clean room, nice employees

a little noisy in the evening

very nice. Well located, confortable and nice