Gran Hotel Diligencias
Hôtel à Heroica Veracruz
Hôtel 5 étoiles
Raisons de réserver
Les clients adorent cet hébergementLes clients donnent une excellente note à cet établissement
Annulation gratuiteRemboursement intégral si vous changez d’avis
Comprend les essentielsPiscine, Cuisine ou coin cuisine, Climatisation et plus
A propos de ce hôtel
Gran Hotel Diligencias
Cet hôtel se trouve dans le quartier historique de Veracruz, à 10 minutes de marche de la côte du golfe du Mexique. Il est doté d'une piscine extérieure et propose des massages.
Équipements
Piscine
Climatisation
Cuisine ou coin cuisine
Internet/Wi-Fi
Parking
Blanchisserie
Balcon ou terrasse
Bain à remous ou spa
TV
Accessible aux fauteuils roulants
Salle de sport ou centre de remise en forme
Adapté aux familles
Carte de Heroica Veracruz
Chambres disponibles
2 Double • 24 m²
Capacité d'accueil 4
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1 Lit King Size • 20 m²
Capacité d'accueil 3
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1 Lit King Size • 25 m²
Capacité d'accueil 5
+
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1 Lit King Size • 25 m²
Capacité d'accueil 2
Vous serez dirigé vers Booking.com pour connaître la disponibilité et les tarifs.
€€€€
Avis
Avis vérifiés à 100 %
8.0
el buffet
pantalla muy lejos o pequeña, mucho ruido por la cercanía a los portales la música toda la noche
8.0
Muy amplias las habitaciones y cómodas, sobre la plaza de armas de Veracruz, cerca de todo.
El baño de la habitación no huele bien, pero segun nos dijeron se debe a las alcantarillas de la ciudad que están justo reparando en este momento.
4.0
Buona posizione e il personale gentile e disponibile, buona la grandezza della camera e del letto
Scarsa manutenzione della struttura, bagni nella stanza vecchi e scomodi, salviette vecchie e ingiallite, lenzuola non adatte alla grandezza dei letti per cui corte
7.0
La ubicación. Está justo en el centro y es muy fácil tomar taxis de ida y de regreso. Tuve miedo de que el escándalo típico del zócalo no me dejara dormir, pero no fue problema. Las camas, muy cómodas. La habitación sencilla pero con todo lo necesario por el precio. La alberca, muy chiquita pero con el agua perfecta. El lobby, muy elegante.
El personal tiene una actitud poco servicial. No te saludan, a veces hacen los cuartos ya muy tarde y no resuelven consultas básicas por teléfono.
Es una lástima que permitan colgar la ropa en los balcones; en otros lugares te llaman para que la quites, pero aquí no. Se ve fatal.
Siempre están a punto de ser un gran hotel (y por tanto, cobrar más caro) pero hay detallitos que no los dejan.
9.0
Es un lugar histórico
Un poco descuidados los muebles
4.0
No mucho solo estuve una noche
Las camas y las almohadas de muy mala calidad
10.0
Excelente servicio
Todo Muy bien
8.0
Nice atmosphere, beautiful building!
I would like more lights in the room!
9.0
Ubicación y el personal
El elevador. Muy viejo, desentona totalmente con lo hermoso del loby, deberían de restaurarlo
6.0
That closed to the everything
It’s ok to spend the night but has a a smell like old buildings
8.0
big room
noise from the plaza until 4 a.m.
10.0
The rooms are super confort and clean, the workers are Kind and the swimming pool is amazing
I didn't like that cleaning staff knocks the door early to ask for laundry so that interrupt my sleep
8.0
Location
As we arrived to our assigned room 210, before sitting on the beds, We inspected the bed sheets and we found human hairs on the bed sheets. So, we decided to inspect the bedsheets more in detail. As we checked the beds, we found few stains on the bedsheets and pillow cases.
I called the front desk and requested to have housekeeping to come back and change the sheets, and they did not come.
I then decided to take a shower while waiting for housekeeping and to my surprise, the first flow of water out of the shower was dirty black and muddy.
I asked my husband to go down and talk to the front desk and request a room change.
My husband went to talk to the front desk and they decided to change our room after my husband showed them the pictures and video of the condition the room was left in.
I’m attaching photos and video of the bedsheets and bathroom.
Please review the info with the hotel.
9.0
Staff always kind and helpful!
8.0
Rooms
Personal front desk
9.0
I truly have nothing to complain about! The staff kind & polite, the breakfast buffet delicious & too many food choices on the table! The wait staff attentive & clears plate as soon as you set it aside! The bed & pillows comfortable, I ended up staying another night! Plenty of hot water to fill the bathtub, all around worth every dime I paid! Ooh located right in the Centro area across from a beautiful park where they have out door concerts, dancing & festival activity on weekends!
No complaints at all
3.0
The location was excellent
There weren't towels for the face and hands, and there was not a carpet for the shower, so slippery the floor. It wasn't worth it 😕 too old, and air conditioning has a lot of noise .
8.0
Big rooms, clean, nice balcony view
Business center doesn’t have computers and printers, shuttle service is false, you have to leave your passport at the front desk and pick up until checkout just to receive the remote control for the tv. Internet is bad.
6.0
Great location in the heart of town. Semana Santa can be noisy but our room was quiet in the back.
Property was a little older and we couldn’t really use any facilities but it was ok.
10.0
location! food
el aire acondicionado en las áreas comunes
8.0
The location on the Zocalo is great. Our room was facing the side street and very quiet. Breakfast was very good. The staff very helpful.
7.0
the room was lovely and the stay was very comfortable. The staff were super helpful and attentive - especially Frank on reception who was very professional and friendly.
The location is very central - facing the square and the restaurants there had live music until late (00h40) which meant a late night. Not the hotel’s fault as they aren’t responsible for their neighbours.
7.0
The location in the center of the city
The swimming pool didn’t have water, but anyways there was a very loud private party.
10.0
The location is perfect, the staff was very friendly and the price is unbeatable
It's possible to hear conversations from outside the room xD
10.0
Everything it’s a beautiful old grand hotel the Buffay breakfast is delicious the staff very nice my room gorgeous with a bathtub and a beautiful view out of my little balcony
9.0
The location is awesome, facilities and decoration are great in general. Room size is amazing. Hotel's restaurants are delighting.
The morning shift staff was, in my opinion, arrogant and inefficient. There was a strong cleaner odor in the room's toilet. Frontdesk staff should be adjusted/increased on special holidays, they were having a hard time.
10.0
Location, location, location
The front desk staff could use a little training in customer se ice.
10.0
Right in the center of the Zocalo the main place for all the restaurants and live music
Rooms could be updated to be made brighter decor
10.0
very elegant
all was great
5.0
right on the zocalo, very central.
The old polyester comforter, the broken toilet seat, water shooting out of taps when you turn them on. Feels very run down. Breakfast not included this time.
10.0
The beverage and the food, delicious and very good quality inside of EL ESTRIBO Restaurant. The attention from the employees, was excellent and so kind from everyone there, It was a very good experience. Without hesitation, I will be back very soon
FAQ
Combien coûte ce hôtel par rapport aux autres à Heroica Veracruz ?
Le prix moyen d’une location à Heroica Veracruz est de 37 € par nuit. Cette location est 15 € moins chère que la moyenne.
Le stationnement est-il inclus dans ce hôtel ?
Oui, le parking est répertorié comme un équipement pour Gran Hotel Diligencias. Pour plus d’informations, nous vous recommandons de contacter l’établissement pour savoir où vous garer.
Y a-t-il une piscine dans ce hôtel ?
Oui, Gran Hotel Diligencias comporte une piscine. Bonne baignade !
La location Gran Hotel Diligencias accepte-t-elle les animaux ?
Malheureusement, ce hôtel n'est pas adapté aux animaux de compagnie. Essayez de refaire une recherche et filtrez pour "Animaux autorisés".
Quels équipements offre Gran Hotel Diligencias?
Nous avons trouvé 12 équipements pour cette location. Cela inclut piscine, climatisation, cuisine ou coin cuisine, internet/wi-fi et parking.