amazing hotel, staff were impeccable!

location as we wanted to be down by the beach

The view is the only good thing they have

Everything else. On top of everything they accidentally binned my laptop charger. Housekeeping either binned it or put it somewhere and couldn’t find it. So missing my laptop charger. Thanks God nothing else!

Beautiful, quaint hotel on the hillside. Beautiful views of the ocean. Short transfer or walk into town. Breakfast provided a great selection.

The hotel is aesthetically pleasing; one or two individual members of staff were pleasant; it mostly had the facilities we would have expected.

In general terms, the service was very, very poor. We were treated with something approaching contempt by the staff; we never had any sense that anyone was willing to help with anything (with one or two members of staff being actively unhelpful); and altogether we thought the stay was obscenely overpriced for the experience you receive. To top it all off, the air conditioning seemed to malfunction on our last night there—in temperatures approaching 40 degrees—and we never had the opportunity to report or complain about the issue, because when we checked out, nobody even bothered to ask us how our stay had been.

Bfast was Greta and tasty.

The Wi-Fi was terrible. Only good I’m the reception area.

breakfast was delicious, pool was great! rooms were very clean and the beds were comfy which is what I really look for in a great hotel. We hope to be back soon! Staff was very helpful for anything we needed!

Perfect location, friendly staff, lovely complimentary mini bar, pool with the great view. Breakfast is out of this world. Honestly everything was perfect ;)

Nada.

The breakfast was good and it was lovely to eat it on the large terrace. The pool is nice for a swim and for relaxing next to. There is a pool bar, however, I would have expected a 5 star hotel to provide waiter service to the pool rather than having to walk over to the bar each time (minor issue, but still).

The staff were friendly, but at times seemed a bit absent minded and indifferent. Ordering some drinks and snacks to the room one evening took forever. The room was nice, but had more of a 4-star feel. Overall, the hotel is nice, but comparing to other 5 star hotels I have stayed at it is not quite there.

Great location great views great pool!!!

Nothing

The pool area was lovely as was the terrace where breakfast and dinner were served. the gardens were beautiful and it had a magnificent view.

Our bedroom and bathroom were well below standard and desperately in need of renovation. The shower was in the bath tub and it was barely more than a trickle. The bathroom products were very basic, didn’t even have conditioner. The hair dryer was very small and impossible to use. It wasn’t worth the exorbitant price we paid.

The Hotel is beautiful as is the location, but we had a very small room we were not happy with, the hotel was able to give us an upgrade the last night we were there, but not before as they were fully booked, so we spent 2 nights in a very tiny room, with no room for our luggage. When you book a room on line you cannot fully understand the space, this room just did not work for 2 people.

Delightful staff all too happy to recommend restaurants for dinner and make bookings. Great sea views.

Nothing. Everything was what you expect from a 5 star hotel.

The breakfast was good. The problem with the location is that guests needed to take the hotel shuttle to get into the centre of the town. The location is very hilly. Other hotels were located in the town and therefore no need for a taxi ride to the town or back to the hotel.

Cushions on the layouts around the swimming pool. There were no cushions and the layouts were quite uncomfortable.

Deluxe property with exceptional staff! The hotel is elegant and the rooms are very well appointed, all while fully maintaining the old world charm. The food is marvelous and the pool is lovely, all of which are further enhanced by the incomparable views!! Walking distance to everything but the beach, but there is an arrangement to whisk you there and back whenever you like. Enjoy!

Great amenities and we loved the full sized potions, except there was no conditioner for my hair—a critical problem!

The location of this hotel is amazing. We also liked the complementary shuttle so that we can get to the main town easily. The staff are very friendly and the breakfast was very nice with a lot of options.

The cost was pretty expensive, but the views made up for it. 

everything

nothing

View was spectacular

I was there to rest and relax and it was ruined completely by head waiter constantly interrupting our conversations, trying to sell dinner reservations at least 12 times a day while by pool he arrived to myself and friends with menu 6 times. Absolutely ridiculous carry on in a 5 star hotel. We only wanted snacks and pushed and pushed us. It's a total disgrace, rest of staff were excellent, the wine waiter talked down to us like we didn't understand what a wine is, considering one of my guests was from St Emelion, he then pushed Dom perignon on us that was not wanted, he also said a bottle of red Sicilian wine would be on house , it was not. Food was ok. Romanian staff member was a star as was Claudio. But head waiter ruined our conversation, considering we had not seen each other for a while,my guests were upset. Spa, massage excellent. But if you want to sit peacefully by the pool, forget it , you will be bombarded with dinner reservation requests, he was actually like a time share salesman. Never again

Lovely and helpful staff. Breakfast and dinner were amazing.

Wonderful hotel - we loved it and how fresh and clean everything was!

The sunrise views from the balcony of our room were extraordinary. And the breakfasts on the terrace were grand.

The walk into town required lots of steps. The hotel offers a shuttle service, but we did not try it.