very service oriented hotel with fantastic restaurants and amenities staff are very helpful and knowledgeable about local attractions

The room and the space

Mosquitoes in the room

food and stay

Great hospitality, good food, amazing in room facilities.

Location: 1. Next to railway station and hence if one sleeps lightly, they'll keep getting up to train honks. 2. Extremely poor roads to the hotel

Heaven for couples

All employees are courteous. Rooms are spacious and value for a money

The restaurant is decent but without variety. Food is costly a little bit. The carpet in one of the rooms is damaged and caused inconvenience.

cleanliness

should not be considered 4 star. it's small

cleanliness and decor

close to street that is noisy

THE EP Plan was not Clear......they charged us for breakfast

Communication with your customers

Fantastic staff, in a really well maintained property, with very good facilities. Overall, the hotel is a genuine star rating and even punching above its status...deserves real recognition. Further to this, it is fantastic value for money.

The only negative was the TV channel selection. As an English speaker, there was no basic english news option (CNN, Euronews, France24, or DW, etc) as you would normally find.