Location perfect to enjoy activities around the lake.

It lacks a lot of maintenance. We booked the most expensive suite available for our stay. For example, door stopper has been detached, shower rack has been broken and never replaced. Shower head is faulty, bathtub has chipped corners, swimming pool tiles are coming out. And it lack of personnel to clean the entire pool. Always wet and full of water stains. Many little things are seen as no repairs done. When there is this level of charges things should be perfect. But it seems that there is lack of care to everything in the hotel.

Good location, right by the lake

Nothing wrong with the hotel, but there wasn’t much in the way of restaurants close by.

Staff were always helpful, pool was great, breakfast was very varied with lots of options, parking was easy.

The excellent location. The restaurant in terrace for breakfeast and dinner with the view on the lake and mountains. The staff at the welcome desk.

The staff at the restaurant. Very long service for the dinner. Breakfeast: - not well managed - empty food container are not renewed as they should - unpleasant remarks It may be the consequence of the current difficulties to find qualified people

The location and ambience was superb.

The address which is clearly wrong. Put it into the SatNav and you end up at a camping site. After a 7 hr drive then going around in circles is not good enough. Phoned up the hotel and it’s a different address!! This needs to be sorted asap!

Location, location, location!

Location, room, parking, modern, very good bathroom

Breakfast. Room is poorly designed (everything in a corner, so is one person is there, nobody else can be). Seemed to be under-staffed as there was not enough food, nor glasses and cutlery.

The staff were lovely . The hotel was clean and had a nice feel to it .

bedroom

restaurant was closed - due to chef being ill. shower was broken but was given an alternative room

really nice location and very comfy beds!

nothing!

spacious rooms and comfortable beds

restaurant was closed, sauna out of order

Location is good, but unfortunately for the time of year not many cafes or restaurants were open. The hotel restaurant had a very limited menu.

The summing pool area could do with some attention. The showers before going into the pool did not have a button to press for the water. The pool could do with a banister to hold onto in getting and out of the pool. The are looked neglected and could do with a good clean. A shame as the rest of the hotel was great. Restaurant menu limited.

room comfort and location.

that the gym wasn’t a gym, no weight just a couple of cardio machines and swimming pool had a foul smell with some drainage issues on tile flooring. Sauna was also not working.

Located a short walk from the lake, the setting for the hotel was lovely; green and quiet. We had a room on the second floor with a lovely view of Lac du Bourget and la Dent du Chat. The room was a very comfortable size with lots of storage and a small refrigerator which actually kept things cold. The restaurant on the roof on the hotel was a perfect place to watch sunset. The staff were wonderful and friendly. We were able to store our bikes in a secure store room and there was a nice parking area. I loved that it was a small hotel. We enjoyed swimming in the lake but also enjoyed the swimming pool at the hotel. The breakfast offerings were delicious.

The hotel has a lovely bar on the ground floor but despite having an enticing bar menu it seemed to be poorly stocked. We fancied a digestif after our late night bike ride but it seemed there was no cognac or brandy to be found although the staff was able to rustle a bottle of scotch from the store room. There were several small problems with the fittings in the room; the hand held shower head was too heavy to be used unless one held it, the toilet seat was not fitted properly and the toilet paper holder was loose; we pointed these out to the staff and I am sure they will be remedied shortly.

Location and very spacious room

Bathroom cleanliness, room view and limited hours in order to access to pool and gym