Very good location and hostility.

Ask me pay the room fee via Alipay before my arrival. Very rude，inappropriate and unprofessional. I wonder if this Intercontinental is a real one. I use Booking for 10 years and always use my crediit card as guarantee all over the world. This is the first time to be asked prepay a desk pay booking.

Nice views of the lake

The staff kept 2 out of 3 swimming pools closed for no reason. Swimming pool staff shouting at kids, terrible customer service.

Hotel was super.They upgrade us to a.suite and as a family of 5 it was a great option.Staffs speak little.english but they are.ready to.help using translatore.Hotel.location surrounds.by nature. If you have a car it takes 30/45mm to reach the city center(due speed limit)but it worths if.you want to be immerse in.nature and some.peace.Fantastic holidays

Personal service on Wechat, pool, view, pottery, local scenery and walking trails

Dining areas are a little outdated, choice of western food is very limited, quality of western food is average, most of the staff can't speak english, room a bit dusty, pool lifeguards smoking on the job.

beautiful location, excellent staff, great breakfast (am vegetarian), lovely pool

Location, food

Room

Exceptionnal play ground for children, really nice pool and surrounding.

My family and I stayed in this hotel for 5 days, a nice place for enjoying vacation. We had a good time here. The room was spacious and clean, the breakfast gave much food to pick up, and the service was professional as well. Thanks Intercontinent Hotel🌹🌹🌹

If the fresh air system offered for each room it could be better, including the noise of the air conditioning system controlled.