Todo estuvo bien la atención en el restaurante y la comida muy buena, la alberca y el servicio bueno

No servía el aire acondicionado y con estos calores horrible y cuando hablé a recepción solo me decían que avisarían a mantenimiento y hasta las 11.30 me indicaron que no servicia el aire llegué en viernes y lo arreglarían hasta el lunes

La ubicación

No servía el clima de la habitación y tampoco el extractor del baño

Das Hotel ist in die Jahre gekommen und braucht dringend Renovierungen. Die Heizung war ausgefallen. Die Kälte war unerträglich. Man gab mir dann ein Zimmer zur Sonnenseite hin. Aber auch hier war es unerträglich kalt die Nacht über, Trotz zusätzlicher Decken. Aus dem Hahn am Waschbecken kam kaum Wasser, dafür sprudelte ein starker Strahl aus der Dusche, dessen Wasser abwechselnd kalt und warm war. Das Personal war freundlich und machte das beste draus.

the Pool área and the waitress servicies.

the room conditions are terrible it’s dirty and not clean it all. I would not recommend the hotel due to this conditions. I requested a better room twice and I’ve been told that they were not available as the floors were they are located were out of service.

the garden and view from restaurant

Out of four days we stayed here, two days there was no hot water in the shower. The swimming pool was not heated, as was advertised. The heating in the room did not work.

The location , close to the Museum five minutes away by car. Room was comfortable.. Breakfast was Included as a Genius Member. The restaurant made some pretty decent food for Lunch and at a reasonable price. Pool looked nice, but we never used it..If we return to Xalapa again this would be our first choice to look at booking a place to stay.

Nothing of note that upset us or we thought could be better, the only negative was the shower curtain had a hole so some water went onto the bathroom floor. Has a look of more of a business hotel so on our stay it was quiet as it was early new year.

El hotel en generaL

graden, breakfast, location