location, staff, new rooms, free carparking

Great location very close to bus terminal and Visitors centre. Short walk into town centre main shopping strip. Hotel staff very friendly, helpful and accommodating. Happy to mind my bag before check-in and after departure. Hotel food was just lovely I had the best roast pork dinner ever.

Room facilities are quite outdated but I believe this is work in progress. Despite this my needs were catered for and the staff more than made up for this.

Central location in Timaru. Free parking. Good price. Pretty comfortable and had everything we needed for a short stay.

The decoration is very bright and gaudy. Whole building just felt a bit old and in need of some refurbishment.

location and facilities

undergoing earthquake strengthening with scaffolding - the external appearance made me wonder if the hotel was still operating, but once inside it was easy to overcome the initial negative response.

The bed was comfy and enjoyed the full breakfast

The room did not reflect the room which was advertised online. Nor was offered the newly renovated rooms, which would have been available.

we loved that they are pet friendly wonderful staff our room was great thanks team

Went round the corner to Mrs M. Great!

Shower curtain sucked into shower. Wayer ended up all over the floor. We had to use all the towels to mop up.

Location

Hostel style, in need of renovation

Room very clean staff friendly and very close to town

A few renovations going on and restaurant closed

Staff were great. Special mention to Destiny at breakfast. Really friendly..

Room was OK but tea making facilities without any cups. Wardrobe didn't open. Communication about breakfast very poor. .

great location

the a renovating the hotel , have stayed here before and the renovated rooms are OK, unfortunately the room I got was not renovated and was very very tired - stayed in lots of hotels over. the last 40 years and not sure I’ve seen a razor blade disposal box in any of them …was told the room was an upgrade too ?

Bed was comfortable. Staff were friendly and helpful.

There were no plugs by the beds

Great atmosphere, clean rooms, awesome staff

close to town. nice and quite. large rooms

there were no bread plate or knife to put our fruits.

spacious rooms

very rude staff, photos did not look the same to what the rooms state was like, rooms were very dusty. asked if we could check in an hour later and was turned down very rudely by the staff, no secure storage rooms for our language.

We really liked our room…spacious, recently redecorated, great bed and shower. Meal was also great…good value and very tasty.

Lift was not always on the correct floor. I have to use a crutch so my partner aged 91 had to go up and down 2 floors to get the lift for me.