Very Clean and specious. Lovely bunch of staffs. Especially Costa, Laura, Andrea, Nadia, Akshay, Isabel, Hassan, bran and the lady in the dining reception. Very kid’s friendly. We had our daughters birthday celebration there and they have supported us massively. We really enjoyed our stay and we will be back as arnie says 😁

NA

Spa, wellness facilities, food.

Room was not ready @ arrivals on Hotel .

Perfect size and location good food and accommodation

everything was brill for the kids.

sun beds been saved with towels, mainly around baby pool.

Food was delicious. Show cooking with amazing chefs. Staff friendly & clearly like their jobs. Beautiful pool area. Short walk to a beautiful beach playa flamingo. Playa Blanca was great resort with lovely walks along from both marinas. Can't wait to return..

Heated pool and amazing animation team!

I liked the buffet there was lots of food to choose from. We went half board and had breakfast and dinner in there every night

The room said it had a double bed but it wasn't it was 2 single beds pushed together which was really uncomfortable. The 2 single beds used to drift apart and I'd find myself falling down the middle. I also didn't like how cold the pools were. I choose this hotel because it said that it had a heated swimming pool but all the pools were freezing cold. I choose this hotel so I could take my 5 month old baby swimming and the pools were too cold for her to go in. The pools were empty because of this. The room where the evening entertainment is was set out like a theatre so if there was a group of you it wasn't the best way to be sat as you are in a row rather than been sat round a table so you can chat aswell as watch the shows.

I really liked only one thing, that is the SPA. Clean, cozy, beautiful... nice pool. several different saunas. Pleasant, friendly staff. Inside, they have water, tea, you don't need to go out for tea. To tell the truth, the only good thing about this hotel is the staff, friendly, helpful people... just not very lucky with the workplace.

In principle, I very rarely give bad reviews, but guys, listen... 1. Food. Tasteless, poor quality (like, for example, tomatoes with mold), I really felt sick after some dinners; 2. I will never understand a hotel where I cannot order coffee or tea during dinner. Ok, make it $20 for client.... I dont understand why can't I have coffee with dessert? 3. ...ok, there was coffee in the morning... but on some days, out of several coffee machines, only one worked. and she was, just... by the way, the coffee tastes disgusting. 4. There was a black mold in our hotel room on the bathroom walls, which most likely lives there because there is no normal ventilation in the bathrooms. 5. ...then it was even more interesting, my daughter turned 11 during her stay... and what do you think she got as a gift from the hotel? champagne!! :D are you serious, everything is fine with your management? Thank you for your attention, but what should I do if my 11-year-old daughter does not drink alcohol yet? in principle, I think more or less I have expressed my opinion, I will not go into details, I think everything is clear about my opinion...

Was great for kids lively activities

Breakfast was same every day its 15 min walk to playa central one bartender think suzette was her name was very rude on number of occasions but other than that your are lovely and helpful would recommend the sheets to be cleaned better even when changed had stains and was obvious stains in the rooms that need looking at but enjoyed our stay

fabulous hotel…. accommodation was amazing. villa style, food was very good… lots of variety

nothing

The room was lovely, the pool was great. Everyone was very friendly.

Staff at dinner could be a bit more attentive at times. But overall everyone was great.

we loved everything about this hotel!! lovely facilities, staff were lovely and was set in the perfect location 😁

Dinner maybe could have been a little bit better , however we enjoyed breakfast and lunch!

Resort was good but food was not the best, not many options for vegetarians and also Left over food was also served at other times

Food could've been more option, it seemed like you having the same meal every afternoon and at night

spacious, clean , good food, staff pleasant

shame not adult only coz wayyyyyy to many screaming/crying babies

very family friendly

buffet was good but could have been better

The service at check in and by the waiters and waitresses.

Its not as fancy as the pictures. You cannot upgrade when travelling with children. You cannot even use their tea or coffee facilities when you are on standard service, but you cannot upgrade either. Far too many mosquitos and tiny bugs, and only got a bug spray after calling in. The so called dinner buffet, which we had part of our deal doesnt include drinks. (Even soft drinks-you pay extra). The bath tub is high and wide, so was hard getting into. No lighting near the bath tub, so was a little harder to have a bath later in the evening. The air con only worked half the time. The windows cannot be opened and left unattended, as its a large window, so was adviced as not safe, so you couldnt even leave it opened at night. But the air con also was not enough to produce enough air to the bedroom. The room was not clean, as it had balls of hair here and there. So overall was disappointed with the stay.

it was dirty in the kitchen and the food was cold and some undercooked.

nice pools and food

short of everything, not enough pillows for everyone, courtesy room appalling, some staff rude and unhelpful, excuse for everything was ‘we are fully booked’

The hotel was very clean and the facilities were fantastic. The staff were very friendly and helpful. The food was lovely for breakfast, lunch and dinner and there was a great selection of foods. Brilliant activities for both adults and children all day.

Some of the cups and plates in the restaurant weren't very clean after the dishwasher.