Great location.Beds were comfortable.

Needs updating,walls needed a paint,curtains were ripped,bathroom needs updated,bath very worn.Need cleaning behind bedside tables.Wifi didn’t work.Lifts broken.

The room was big and in the best location. had everything we required for our stay. The lift was out of action and i got a call the day before to advise and asked if i was ok going up 1 flight of stairs. I was and they kindly upgraded us. we have booked a 2 bedroom 1 bathroom they upgraded us to a 2 bed 2 bathroom.

Bed and pillows uncomfortable. More particularly the pillows were extremely uncomfortable. The room was a little outdated and the sheer curtains in the lounge area were not clean at all. the carpet was badly stained and had bleach marks on the bedroom carpet.

location is great! Also, the staff was friendly and communication via booking.com was perfect

I had an apt in the basement and I was not informed that there are no windows at all. Windows were visible on pics so that was a bit misleading.

Location

How loud it was. Could hear all the street noise

Great location, right next to Hosier Lane and great restaurants of Flinders Lane

The basement apartment is terrible. When booking it does tell you there is no window outlook which we were completely fine with for a night but it is so noisey. Terrible noise from above the apartment and guests coming and going the lift etc but worst of all, it’s right next to the staff entrance for a restaurant. So the constant banging of the door as staff cane in and our, put rubbish out in the bins etc went on late into the night. There is also a sensor light presumably for the restaurant staff that switched on and lit up the whole apartment each time someone went outside. Whilst there is no clear window, there are glass blocks that allow the light in. One bedroom door wasn’t solid and had panes of glass so the light could not be blocked. Finally it stinks as soon as you walk from the foyer to get down to the basement rooms. $200 security hold on the CC takes weeks to be un held which makes no sense when all other hotels either release immediately or take so much less as a security. They blame the banks Overall a terrible nights sleep and disappointing experience. It’s a shame as the location is perfect. I’ve stayed up higher in the building and had a better experience but it was before the restaurant opened so can imagine the restaurant issue would be a problem if you were in an apartment above the laneway the exit was located.

Location

No view - photo used in ads and on web is very deceptive

Comfortable and clean

nothing

Great service, friendly staff and good location.

Need to replace the pillows with new ones, and do a deep clean of the apartment. Oven was filthy and needed a clean. Free water and coffee pods only accessible when reception open.

The room was very comfortable and spacious. The location was perfect, close to everything. Everything was immaculately clean, even though the room and fittings were old and a little tired. Also loved the touch of beautifully fragrant, fresh flowers in the lobby downstairs, near the lifts. Made sure we stopped to enjoy them on our way past every time.

The noise from the bottles being dumped somewhere nearby, day and night, mostly disturbing at night. Some better seals around the balcony door and thicker windows would help immensely. Also the bathroom sink cold tap had a loud hammering issue. Old plumbing. But in saying this, we would still stay again as the location and room were otherwise great for us.

The apartment was in a fantastic location and much bigger than expected.

nice and spacious apartment!

nil

spacious, clean, great shower, comfy bed

I couldn’t stay another night!

Great staff help including storing luggage before and after stay, fantastic views, very spacious.

WiFi reception

great city location

Noisy traffic at night

Location was great, staff were friendly and helpful, room was big enough for a family.

You could hear people in the apartment above and walking down the hallway.

Good sized loft style apartment with high ceilings and windows and beautiful natural light.

The room and the building are showing their age with peeling paint dusty exhaust fans and a dodgy clunky elevator.

Spacious rooms, great location, amazing staff

central location and spacious