Clean

Not many staff around to speak to

Central location and very friendly staff also very clean, thank you x

Everything was good thank you Parking wasn't clear, had to ask someone nearby

The location and a pitch side view for my football mad son was great

The temperature of the rooms! Pitch side room, couldn’t open the door, no window and the room fan/air con system didn’t work at all. Hottest time of the year and got no sleep as the room was just far too hot. No floor towel in the bath room and no seal on the bottom of the shower screen meant the bathroom flooded when showering. Had to use our own swimming towels to mop up the floor.

Great location for south area

Sadly this part of town is a little less clean than the north - But it is in a great location for the station and water park

Location and view

No windows to open for fresh air, massive damp patch in corner ceiling of room, bathroom door handle cam clean off as poorly maintained and new door needed , staff blunt on arrivals and didn’t really care that room was in poor quality for what was advertised

The location. Good value for money. Staff are very friendly.

You now have to pay for parking, which we have never done previously.

Hotel is looking very tired, needs some work

Location was good. The building was fairly quiet. The size of the room was good.

It needs a little updating. Damp above the window, furniture chipped, bath took a long time to drain. No gluten free breakfast option on the second morning even though we’d been guaranteed. On booking I’d emailed the hotel to tell them my 6yr old was coeliac and needed gluten free. I received an email saying there would be food. He had 2 slices of bacon and an apple. I asked to speak to the manager when we left… 3weeks on, still waiting.