Clean room, although a strange configuration, friendly staff.

Not easy to access underground parking on one way street. Location in busy town centre not ideal when just passing through.

The rooftop pool and the restaurant

We couldn’t get our keycard to work!

Nice rapid breakfast deal

Opening restaurant on a Sunday night

clean comfortable overnight stop with helpful staff

Restaurant was disappointing compared to when we ate there previously - limited choice (especially the wine list!) and the food, although good, was not of the quality we had on a previous visit

Good food, nice service, good recommendation for a nice local bottle of wine. Super comfortable bed. Very very quiet, despite the fact that hotel is next to v busy road (triple-glazing).

For a night's stay perfectly ok, longer stay be mindful it is in a very urban location.

Excellent location, attentive staff with great local recommendations.

Not very clean

A very comfortable hotel and friendly atmosphere. Staff were very courteous and professional. We asked to change rooms because the air conditioning wasn't working. This was arranged for us in a few minutes with no difficulty at all. The restaurant food was excellent and waiting staff were very helpful and the staff seemed happy and comfortable with each other and worked well as a team. Would definitely recommend this hotel to any one visiting or travelling through the area. Very dog friendly too.

The very fact that there was an actual parking space available, as announced, in the hotel property (basement), which is an condition indeed when stops over at Villefranche just for a transit and good food around. Other hotels than Mercure have disappointed us in announcing to us when arriving that the parking was full or not available. We make sure now to early detect false statements of the like.

The Hotel has actually another name and logo, so we lost time in finding it : Either Booking.com communicates on the actual name, or the hotel makes a 'Mercure' logo visible from the several (one way) Villefranche streets where it and the parking is located.

Friendly staff

Breakfast, not enough variation for the expensive price.

Room ok

No restaurant. No Bar.

Room was really nice, good size and quiet

The buffet breakfast wasn't great; the selection was quite poor and food didn't seem to be restocked so if you arrived down to breakfast a little late, you miss out! I didn't think the breakfast was worth the price

Breakfast was decent, the rooms were spacious and clean. There was parking available at the site. The staff were attentive and friendly.

Very expensive for the value you get.

Good location, safe parking, clean.

It wasn't pointed out to us that whilst we had prepaid for an evening meal that the menu for that was different to the a la carte and therefore ended up paying much more, for frankly an ok meal.

Breakfast.

Parking was not included, lack of power sockets, poor seating area, curtain very difficult to close, lack of hand washing facility in WC, lack of light in saf cupboard, dinner menu minimal and excessively expensive.

Restaurant

Bar is uitermate sober en ongezellig