Our room was above the karaoke in the bar downstairs which was incredibly loud. Once it had finished we could hear heavy furniture being moved around for another hour and then again early in the morning.

Lovely place, spacious comfy rooms

Nothing

it was better than we expected location was great breakfast was very good so was the room we will be back

nothing

Great location next to River Trent

the place was clean, the food was good , the staff were friendly

service was slow/erratic and the property is tired + a few things not working properly

it’s location with views of the river from the dining room.

the noise from extractor fans when in our bedroom

room and bed much larger than I expected, breakfast was optional if required.

shower wasn't great

Location

bathroom tiles was broken needs modernising in the bedroom

Location great, we were part of a group who had all booked here.

Room needed a good clean, filthy shower and toilet area. No cooked food available, should have been told prior to arrival, we all booked at this establishment because we thought that we could have a drink and evening meal without having to go out. No cooked breakfast available. A simple telephone call prior to arrival would have given us options. Room service and into the room on day 2 and simply washed cups and replenished coffee, nothing else.A reduction in price should have been offered. Disappointed with both Booking.com and Marstons.

The Location and parking was spot on !!!

Bathroom and room was average for cleanliness , The cleaner should move some of the furniture before cleaning , loads of dust in the room and grime in the bathroom , also view was a brick wall with a noisy fan outside of the window, biggest disappointment was due to staff shortages no food was available and was not told about this problem before arrival . Had to travel 2 miles to go for an evening meal so as they could not provide this facility it should have been reflected in the price , I.e. we should have been given a discount on the room rate.

location

kitchen shut down, no food available. High bar prices. rooms need updating.

Location and the beds

Alarm going off 3 times early morning and booking.com booked us in twice and took 2 payments for no reason. When booked booking.com said you haven’t completed your details so I did but this lead to 2 bookings? And payments taken twice I had a disagreement at reception over this as they were not sympathetic at all. In future I will not book via booking.com again despite years of booking via them