A very beautiful location, big rooms, delicious food, nice swimming pool. An easy access to Yala national park.

Our room was little dark, it was sometimes hard to see our luggage properly.

Amazing place surrounded by safari vibes Very nice dunes around d and beaches Very close to the entrance of Yala national park

El hotel es precioso y el personal muy atento. El buffet del desayuno y de la cena fantásticos. Sin duda totalmente recomendable. Las habitaciones amplias y están fenomenal

Nada

Although we regret booking here, the pool, comfortable bed and location were only positives.

In terms of value for money, this was our worst experience in Sri Lanka. Hospitality and food were really bad, and there was little to no atmosphere in the hotel over Christmas and Boxing Day. A few issues we encountered during our stay were: - Poor introduction, we had to walk around and ask where the buffet was, where the restaurant was, bar, spa, how to find menus etc. - Staff seemed very inexperienced, most staff that we asked a question/ordered food or drinks from were very shy and would often need to find someone experienced to assist. Honestly it felt like a lot of kids were working there and they didn’t seem very happy to be there. Fine for other budget resorts, but for the price Jetwing charge the hospitality should be much better. - QR code in room was damaged so we couldn’t use it (needed for all dinner menus etc). We had to explain this to 4 people to have a new one eventually brought up. - Waited 1.5 hours for dinner in bar when there were hardly any guests in there, food arrived undercooked and poor quality. The waiter ask how our meal was, so we decided to give honest feedback. Then instead of staff relaying the message to each other, we had to have the same uncomfortable conversation with the manager and then the chef, which was honestly not what we felt like doing after being in there for so long. Chef asked if we wanted free dessert, which we politely declined as we didn’t want any. Dessert was sent to our room regardless. - Hotel felt generally unfinished and a little sterile, lots of maintenance required in various areas, and not much atmosphere. Seemed to be lots of empty areas especially around the pool which we weren’t sure what were for. Some music around the pool and a bit more life and energy around the hotel would be good. - Overpriced. We enquired about ‘dune dining’ before we arrived and were told to ask reception when we arrived. When we arrived we were told the cost is $400 USD, which is crazy.

Great hotel near yala park, beautiful pool. Elephant walks around in the evening by the hotel.

The road to the hotel is in poor condition and very difficult to reach unless you are driving an off road vehicle.

We loved the amenities. The staff were very friendly and always welcoming.

Other than the pool, there were no children’s things to do. Wish there was a playground.

A peaceful, stylish hotel with vast rooms and a strong eco vibe. The breakfast and dinner buffets were extensive and delicious, and the staff attentive. The pool was amazing - vast and shallow throughout, so that everyone could relax and enjoy the beautiful location, watching monkeys in the trees and the occasional cow walking the grounds! Enjoyed cocktails while sitting on bar stools in the water, which was bliss. It was lovely to be able to walk to the beautiful, deserted beach, too, with its dunes, and it all felt completely natural. Missed seeing the elephant in the car park, early one morning, but it showed that anything is possible in this hotel!

We liked it all!

Outdoors is beautiful. Pretty pool, on the beach and wild elephants stroll around in the evening sometimes.

Room smelled like mildew. We asked to change rooms and were told that was not possible. Instead housekeeping was sent to get rid of the smell, which essentially involved spraying big amounts of lemongrass oils to hide the smell. While it helped the smell it did not help that we knew there was mildew in the room and our request to move was not accommodated. I was shocked that they didn’t offer any discount or any way to make our experience better. The bathroom is a cement room which feels like a dungeon with zero airflow (probably what causes the mildew). Food in the restaurants wasn’t up to the quality we would expect for a jetwing or hotel of this rating. While there are many options, the food and experience was underwhelming. Overall the hotel is not worth the price and I would give it a miss. We much Prefered our safari experience and stay in Minneriya.