We had the suite village view with a sleeping mezzanine which was perfect for two adults and one child, age ten. The room felt luxurious and cozy with the throws, carpet and wood walls. The location is excellent for access to the ski lifts (5 minutes walk) and all the restaurants in Val. I would recommend this hotel and will be back.

The toiletries were of low quality, in particular the shampoo and conditioner. No milk left in the room for Tea & Coffee. Breakfast - This is a beautiful room overlooking the snow; however, having chairs and tables stacked against the back wall was not very appealing. There was a lack of staff to clear away plates and to top up the food stations

Breakfast was fine, would have liked kefir and more seeds but that is because I have a digestion problem. our room was spacious because you kindly upgraded us, thank you. Would ask for a higher room next time with better view of mountains

location

spa too crowded with plenty of children

Friendly staff, an enjoyable bar area and good spa and swimming pool. Good location- Very handy for walking to main ski lifts in Val D' Isere and shops and restaurants. Good boot room for ski equipment.

I was told on checking on arrival breakfast was included in the reservation, it wasn't but they only presented me with the breakfast bill on 4th morning. We came to a compromise. The room for £500+per night should have water and tea/coffee facilities, proper soap and more towels. Clearly cost cutting measures implemented since COVID times.

The location is amazing

The level of breakfast options was disappointing, you have to pay extra for eggs from the kitchen. And the coffee was really really bad! Also, the hot water for tea didn’t come from a kettle or an urn, it comes from the coffee machine so isn’t very hot. I went for coffee at the cafes round the corner next to the slopes.

Fantastic hotel In fantastic location Staff were faultless Rooms are sizeable and decor great Would definitely go back

Nothing

Polite, efficient, and friendly reception staff. Excellent spa facilities - sauna, hamam and goodmassages! Good buffet breakfast. Excellent location.

Nothing

very comfortable

no fridge no tea and coffee facilities