location

facilities

At first, big thanks to personal for checking us in early! We were exhausted and personal just saved out lives by letting us in earlier. Very clean hotel, good location, comfortable beds.

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I was surprised how quiet my room was, since the hotel is located on a fairly busy street and not far from the train station. Location was convenient for arriving/departing via train.

Position, breakfast, silence, cleaning. The room was little but enough for one night

The self check in without paper in the printer is not acceptable, because it was impossible to read the number of the room (and I was not the first guest to experience that). The not attended reception must be better cared. The "emergency" phone number answers with an automatic message only in German. The air aspirator in the room works practically without interruption and it is noisy. The single way to switch it off is to extract the magnetic key. A more efficient set up could be found

Room a bit small

Self Check in, cleanliness

Air cooling not working

The room was tiny but very light looking out over old roofs and a mountain in the distance. That was a very nice surprise because the booking said it looked onto an inner courtyard.

The self check in worked fine, but it's still strange if you haven't used one before- there isn't anyone there at all and you put your booking details into a computer. You get a long email telling you how to do this, but It would be really helpful to have a few basic printed instructions in English, especially for how to get in the front door and where to drop off the key.

Great location, easy self check in. Nice place to stay. Great value for the money