The location was nice. Close to nature!

The glorious Europarcs Brunssumerheide, what a treat it was to stay there! Air conditioning is so passé, so their decision not to offer this luxury was downright refreshing. As a bonus, our clothes got a delightful, naturally 'smoked' scent from the constant steam rising from our bodies. The occasional power outages were nothing short of thrilling. They created a sort of lottery, where you never knew when the light would shine again. It turned meal preparation into an exciting challenge and the dark evenings brought us closer together. But the real star of the show was the gardener. On a fine morning, bright and early, he treated us to a symphony of gasoline-powered garden tools. Who needs an alarm clock when you can wake up at 8:00 AM to the soothing roar of a leaf blower? And let's not forget the reception. Their unique approach to being unreachable by phone and email was truly revolutionary. They took the concept of 'self-service' to a whole new level! Solution-oriented? Well, that concept seemed alien to them, but it gave us a chance to sharpen our problem-solving skills. And customer-friendly? They were so friendly as to completely leave us alone. All in all, a customer service training would certainly not be amiss for them, but then they might lose their unique charm. So, Europarcs Brunssumerheide, keep up the good work!

It was what my big family needed for the price. I can honestly say it was a home away from home in a prime location.

The room had a smokers smell that made it uncomfortable

It was good, spacious and comfortable, with basic utensils, it was a quiet place with a forest next to it for hiking. Great location, there is a restaurant and supermarket nearby.

1. There are no accessories for cleaning (towels, detergent, sponge) you have to carry absolutely everything. 2.the coffiemaker was dirty 3. What did bother me, was having to take out the garbage and take it in my car to the reception (it's a bit far) and leave my car stinking, because you have to leave everything clean, and they don't give you anything to clean, I think in this part I prefer to stay in an airbnb.

The staff was friendly enough, when we showed them the room.

Just about everything. Very dirty, and not maintained. Things not working and nails sticking out of the wall. No bed linen in the house despite it was mandatory to lend it from the park. The only reason we stayed one night, was that we arrived so late that the reception had closed. Left the following morning.

great location , nice like

beds small and uncomfortable, no towels or tea towels , no air conditioning, noisy workman outside early 3 days , bar/restaurant closed Monday -Wednesday and also closes at 9pm so we’re refused a food order at 7.50pm !!!

Clean, deasent communication when i had questions in advance.

could not pre-book bicycles, no air condition

Beautiful, quiet and very affordable.

Nothing really

The space was nice.

We had to purchase towels from a local store since there were none in the room. Also he'd to go get the wifi password from the front desk as it was not displayed in the room.