Staff were very friendly, location was brilliant. Hotel was clean. Shower was amazing!

Pillows (too soft for me but each to their own) No mushrooms for breakfast buffet

breakfast was okay. room was big.

pretty disappointing. I know someone has to go in the rooms underground but when you pay a hefty amount for a king room very far in advance you at least expect some daylight through the windows - it felt like night time the whole time we were there which i know disrupts my sleep and mood. on top of that we must have been under the bar as the music was thumping from about 6pm until very late, not ideal when we needed to be up early for a wedding - again, i understand someone has to go there but it just added to our negative feelings. cleanliness was poor, there were 'interesting marks' on the headboard and i had to clean the toilet myself as it wasn't clean enough, corridor smells like urine in parts. I'm really not overly fussy (though it might sound like i am) but i felt like we wasted our money. however, i have to say it seems like we were just unfortunate as the other reviews are really good which is why we picked the hotel in the first place.

Perfect location, good choice of breakfast, lovely building with history.

Rooms slightly dated - walkway carpets had some unidentified stains possibly from the night before but now sure! Poor lighting in our room.

Shower Architecture Location

Poor refreshment facilities Dark Furniture poor /sparsely furnished Basement location not great considering name Breakfast not great. Got wrong breakfast 3x Expensive for what it offers Lifts don’t work well. One was broken

Ok, the staff are professional and informative. The hotel is about a 15 min walk to the Lime St Station and central to many areas. The bed was comfortable.

The room a very dark. I needed to work in my room and the lighting was only provided by two tiny over the bed lamps. Even with the provision of a desk lamp, it was hard to see. Satisfactory lighting was provided in the bathroom but not in the bedroom. The food was very pre packaged and very little on offer that was fresh and healthy.

The location and warmth

The lighting in the bedroom was very dark

Location and cleanliness

Breakfast . Had no bacon or mushrooms . Bacon and beans were empty for ages . People were waiting for it to be topped up and asked a few staff who said they would check but no bacon came out .

The hotel was situated right in the centre so handy for everything. It was very clean. Staff were really helpful and friendly.

It was just a little dark in our room. Could have done with an extra light.