Comfortable and clean

20 emails and 4 and’s received pre and post stay fir lodge and restaurant bookimg - incredibly annoying for a one night stay. Too much light coming in kitchen window and from the aircon led display. Washing dishes in the ensuite basin is unhygienic as there wasn’t a kitchen sink Tried to find receptionist 3 times - 4pm, 6pm and 8.30am and couldn’t find her.

Location, space, facilities, helpful staff,

I was unable to dine in the evenings as a single as minimum was 2 people. Understandable as menu was sharing plates. Lunch time was hard to return to my car spot with lunch diners parking blocking my accommodation spot.

So quite and relaxing , beautiful surroundings

setting, view, staff bright, cheerful, courteous, helpful spa, quietness

king size de luxe room was not really big and lacked a few deluxes like lounge chairs. a modestly comfortable and convenient provision for smokers would have been appreciated.

Room. View both good

Small table and chairs for room

The recently built room was very well equipped and comfortable, with all amenities available. The very large bed was very comfortable, and the view from the room over the valley was exceptional. The only request we made of the staff was promptly and positively addressed. The potential once the construction of the restaurant is complete is very promising. While it is not cheap, we felt spoiled and very much enjoyed our two night stay.

The room was clean and had a good view and all appliances worked fine as expected. The breakfast in the dining room was excellent and we liked the ambiance inside and on the terrace of the dining room. All staff were very helpful and friendly.

The room was good for a standard King Room but didn't quite look like the DELUXE KING ROOM we paid for. We had to bring the small table and two chairs inside from the terrace to have some seating inside the room.

Great location, beautifully decorated rooms. Absolutely stunning views!

Tranquil beautiful location . Superb mountain retreat

Gorgeous styling, well laid out, comfortable furniture, very clean, stunning views, close to town, lovely ammenities & fantastic staff:) The restaurant was under construction during our stay, but we’ll return when it’s open, we absolutely loved this beautiful property❤️

Can’t fault anything, it’s great!

Location.

Although we had high expectations based on a friend's recommendation, we were unable to enjoy any of the advertised amenities. Disappointingly, the alpacas were off-limits to our kids (assuming they even exist), and both the pool and the bar/restaurant were undergoing construction during our stay (apparently we should have known as this was in the small print somewhere). The check-in process felt impersonal, almost encouraging self-service like a typical motel. We were bombarded with a flurry of instructions via emails and texts, many of which seemed unnecessary or confusing. Despite the contemporary decor, the establishment ultimately felt like an upscale motel, which was surprising given its price point, comparable to that of a 5-star hotel chain in Sydney CBD. While the town center itself could be a worthwhile stopover during a road trip, we have decided that we won't be returning to this particular lodge. We believe there are better options available elsewhere that offer a more fulfilling and enjoyable experience.

Unfortunately RESTAUANT was closed but loved the livation

Maybe underfloor heating and an electric blanket as it was very cold but we managed with the excellent aircon and loved the sunny porch to sit on when we arrived!

beautiful location and nice renovation of an older motel

nothing

Beautiful place. The view is stunning. Sadly it was raining! We could not enjoy the outdoor areas. We will be back for sure!

A beautiful tranquil area to chillax and unwind from the hussle bussle of city life...

Nothing

We could hear the water pipes from our room and they were noisy when another room uses the shower and tap.

Staff reception and quiet room with gardens to be proud of.

Fantastic new renovations lovely decor, especially enjoyed the heated spa and pool, the views and gardens are beautiful and meeting the alpacas was a treat!:)))

great view