Took 2 days to arrange ice food terrible

Location is on the correct place, close to the airport

Book in at night 23H00 and book out 04H30 next morning and pay the full amount

Close to the aiport. Airport Transfer provided. Good breakfast.

We spent our last night of a 3 weeks long Africa trip here. It was one of our more expensive accommodations (on par with truly spectacular hotels) - and by far the worst. We had only chosen the Ibis due to its proximity to the aiport, since it was only for an extended layover and we arrived late at night - we just wanted to avoid any further hassle after a long day. The receptionist was in a positvely joyful, seemingly tipsy mood, at least until we - to her great annoyance - interrupted her conversations with her colleagues by wanting to check in. At this point, all we wanted was to shower and then go to bed. However, we had only received one towel and it took three calls to reception and 45min to receive another. WiFi did not work most of the time. No soap in the bathroom. Pillows are ridiculously tiny and hard as a rock. It is a tall building with hotel rooms on many floors - however, only one evelvator was operational resulting in long waiting times and crowded cabins. UPDATE: At least they have a (weird) sense of humour. Shortly after my stay, I received the following (unsolicited) direct message: "See you soon Sir. I believe your stay was perfect. See you again."

Staff and the proximity to the airport

The hotel smelt damp and stale, like its not in use regularly

Proximity to airport

Cleanliness not up to the mark for this standard hotel. They gave me a room which had used linen and dirty pillows, after insisting that I need fresh linen else we will change hotel they sent new one. No hand towels and no extra towels.... No Indian cuisine at hotel... Breakfast is average... No hand hose for toilet, very difficult for Indian hygiene standards....no hand soap at wash basin... no shampoo at bathroom... Just one cup of liquid soap in bathroom...you have to use..for all purpose..... Need to go to bathroom and drip the liquid for hand wash and come to wash basin to rinse hands....

The staff were beautifully amazing. The breakfast was top.

The bed was a little hard and pillows extremely firm. Only two hangers in the closet.

Breakfast was fantastic

Didn't get value for money

The location next to the airport was great

I tried to book an airport transfer, however no body got back to me until the day I was checking out of the hotel. The room I had was very basic and could have done with a clean. The hotel in general requires updating.

Close to the airport

Not clean, stuffy rooms, no hot water kettles in room, no drinking water.

You must take care of the vegetarian and debates

Their elevator

breakfast, attentive staffs, free shuttle bus

-not very responsive on booking.com -check-in was very slow

Good location for an overnight stay between flights. Very comfortable

The checking process at the main desk was really, really slow

Very good

Sime of the ceiling lights were coming of ll and hanging in Room 406

The front desk staff and the shuttle staff were friendly, courteous and professional.

The curtains were dirty, bedsheets old and had patches of stains. Footmat and towels also old and off white. Earlier room assigned was dirty (powdered milk on the chair). It took hours to fix the issue.

nothing

not clean, the ac make noise