very disappointing. smelt musty especially in the dining room bathroom tiny, taps were broken cold hardly ran and hot tap was not fixed to sink properly. parking was very difficult

everything

Breakfast was superb and the staff were very friendly and helpful, and our small terrier dog was made most welcome

The parking was limited but we found a space on the road

We had book a sea view - which we got and it was wonderful. The room was clean, as were all the facilities. Breakfast was excellent with a great choice of options and our cooked option was cooked beautifully.

There were a lot of dogs! We had a double room but with twin beds pushed together, a zipped mattress may have been better to keep the beds together.

Amazing view from our room, the staff, breakfast was lovely.

Being on a hill, slope upto property and having no lift.

Amazing view, well maintained building, lovely home cooked breakfast. Amazing view from the hotel, see picture below.

No lift, not a problem or complaint for me but just be wary when booking as its an old building with lots of stairs

Very nice hotel, staff were welcoming and friendly throughout our stay

Location was challenging but to be fair it wasn't something (very hilly) that we considered but to be fair the hills were there before we were, but in all honesty it may have swated our decision, which is a pity because the hotel was very nice and well serviced

the view and the breakfast

nothing

Breakfast very good and the location of the hotel second to none for views

The bedroom was a little small, adequate for our stay though and at 5' 10" the bed was short, but for someone smaller would be fine.

front of house staff are amazing nothing is too much for them

nothing we love the Headlands hotel

Location was great, 2 minutes walk from the town centre, a little hilly but fine for us Breakfast was superb, top quality

Nothing

Homely atmosphere

nothing

Breakfast outstanding good food and plenty of it

Bar facilities poor ie no red wine

Great views and good location

If you were in a wheelchair prob not for you but if it was on the flat you would not get the great views so as long as you are happy with the street and steps you will be fine

I like that the Headlands keeping the vintage style. Location is brilliant and breakfast is really good.

WiFi would be great, but not necessary

Location was good, hotel was very clean, good food.

The parking

Breakfast was good.

Very dated furniture. Mould in shower.

Location, staff, building, breakfast, bar.

Size of shower/bathroom, bed

Look of the building. Location. View. Good for walking on the orm, direct from the hotel. Traditional decor. Staircase and round viewing area with stain glass windows. Alexander on reception was a lovely young man, and very helpful too. Outdoor seating area,at the front looked brill for the summer time. Huge glass window to view the town from above in the breakfast area Nice coffee. Good breakfast. Two mins walk to the beachfront.. 😊

My husband didn't like the mattress he said it was not that comfortable. I thought it was fine and I am the one usually complaining?? I had a good night's sleep on it. Our bathroom was ice cold even with a heated towel rail. Window had an unclosable vent which blew a gale onto the loo roll which made it wobble like a flag on a ship at sea. Other than that, the room was fine. Our room looked onto the side of the hotel.a grassy view of the headland area. One thing I didn't like was the canopy curtain decoration above the bed, it was filled with dust and it was just above my head for sleeping. Mmmn? When you lay down and look up It's a dust filled tunnel I had visions of creepy crawlies coming down from it during the night. They don't keep it clean it needs hoovering inside .. Cobwebs inside the material folds too! Room 25 We would stay there again, but next time I'd ask them to clean it if I got that room again.. It is quite offensive.

The hotel was great for our one night stay and we will definitely be returning. Although the room was quite small, it had everything we needed. Being dog-friendly is a big bonus too. The breakfast is exceptional!

There was an extra charge for our dog that was not made clear on the Booking.com website. Although not a problem, it would have been good to know at time of booking.

Breakfast as usual, wide choice, good quality and served with a smile.

Soft pillows.

The staff were so friendly, efficient and helpful. The hotel was spotless, The room was ideal, perfect views and the bed was comfortable and we had a lovely nights sleep. The location was ideal next to the park so I could walk my dog at night and in the morning . The staff catered for us at breakfast allowing us and other dog owners to dine separately with our pets. When we sat out aT night the staff noticed and put the light on for us. We will certainly come back and can’t recommend the hotel highly enough.

Just more explanation regarding the key fob for the outside door.

Our second visit this is a great location,but on a steep road.

Our room this visit was smaller,bathroom cramped and poor cold water pressure.

Great staff Comfy bed 100% all round

Nothing

Plenty of variety for breakfast..food nice and hot and service was very good.

Friendly, helpful staff. Great views.