Good location with balcony overlooking the harbour/sea. Enjoyed the sunset.

Location and view.

A mismatched bathroom suite, rusty radiator, mold on wall. No freezer facilities. Years of dust and fluff on light fittings. Filthy, dog hair/sand everywhere. Spilled drinks under couch. Sofa bed falling apart. Draughty patio doors. Broken furniture held together with sellotape?? Bad tile finish in Kitchen. Many of these issues being reported to them years ago?? We lost 3hrs of Saturday due to having to pack, move and unpack again. Moved to 57 Churchill tower which obviously hadn't even been checked if it was fit for habitation even though there was a Donnini member of staff in the vicinity when we arrived. It had a really strong smell of stale cigarette smoke. Tobacco/ash on furniture. Holes in wall held together with sellotape. Litter under beds, blood stained mattress. All soft furnishings in living room had marks & stains. Filthy windows, cobwebs. Remnants from past tenants in wardrobes, on kitchen cupboards and in hallway cupboard. Dirty grout in bathroom. Dirty/broken glasses. Sticky floors. Dirty, threadbare living room rug. Literally a burst couch in living room. Clanging parking garage door below reverberating right through the flat regularly. We were woken at 6am by it this morning! 11 emails and over 100 photos later and all we get are paltry excuses and offered £40 off our NEXT 'Luxury' Donnini stay by a nameless employee who kept banging on about Donini's high standards! Making a complaint to booking.com as this wasn't by any means a cheap break. This was supposed to be a treat for the last few days of bereavement leave so needless to say we will never book another Donnini managed property.

simple attractive magnificent sunsets over the sea

bit of a carry on to get the keys out of a rather dirty and unattractive bin store. salt and pepper would have been nice

The view right out to sea is amazing. There is a balcony to sit at and a lift to take you to all floors, which was essential for me. The girl in the office, Heather was so lovely. She checked twice in the 5 days I was there, to make sure everything was ok and was kind enough to sort out an extra night stay for me at a great price. This is the 2nd Donnini apartment I have stayed in and I can highly recommend them.

Well, sofa in sitting room is not comfortable at all. Only other small thing I can think of is, there was no baking trays for the oven, that's it.

Serviced apartment - first time met no one during the stay but worked efficiently

Following could be provided: 1. Door Closers 2. Clear instructions to operate different gadgets 3. Broken lid of the kitchen dustbin could be repaired

It is hard to find anything positive to say about this accommodation. Probably the worst I stayed in All rooms in that apartment need a good clean There was black marks on all walls don't know when it was last painted The bathroom was disgusting black mould all over the tiles. The shower dolls disgustedly dirty ceiling all stained First night and most of the next day no hot water This property is not suitable for children I start at too many hazards I am disappointed in booking.com because I did trust you

There was absolutely nothing I liked about that apartment I would definitely not recommend it to anybody

location was central. apartment was clean. staff are exceptional. very helpful and accomodating.

could do with a shower mat.

Not a lot

Bedroom 2 should not be classed as double, far to small. No storage space, dishes in kitchen were dirty, only 3 forks in drawer. Heavily stained duvet .. need we go on