Absolutely nothing.

Owner sent details via email rather than booking.com messaging. 7 page PDF document with out-of-date contact details for his local property manager (contacted her, but she referred us back to owner in USA) which was virtually unreadable on mobile phone screen. Failed to advise any KeySafe PIN, so we could not gain access to the property. Contacted the owner via email and whatsapp but had no response for several hours, so had to book emergency accommodation elsewhere. When owner did get in contact, seemed more concerned about changing the KeySafe PIN than the fact we were locked out of the property and now in a hotel instead. Whole experience feels like we'd been scammed. Non-existent response from Booking.com also really unacceptable. Full refund required. Enjoyed staying at Torquay Premier Inn though

Great sea view ,comfortable clean flat . Everything you need was supplied. Good shower. Comfortable bed, good clear instructions from Mark . Everything was working perfect with clear Instructions, Key box was abit hard to undo, Very quiet area. right next to train station. Safe secure parking. Plenty of eating and drinking places. Welcome scones.milk and fudge was a nice gesture. We have had a very enjoyable week.

Nothing. Everything was perfect

The apartment was situated in the centre of Dawlish . There was a dedicated parking space so we were able to leave it there and make use of the local train and bus services.

n/a

As in previous stays the flat was very clean and exceptionally well equipped. Instructions for use of flat and equipment was also very helpful. The welcome gifts of cream tea and fudge were such a lovely thought and so appreciated. The location of the flat is also very good as near to railway station and the view from living room of river and sea is wonderful.

Entrance door and entrance hall - but had been notified it was being redecorated and fixed

In short, everything. The apartment is in a nice location and is comfortable with pretty much everything that you need. The beach is only a stones throw away with a decent selection of restaurants and shops nearby. For anything else a quick train, bus or car ride widens the options to other towns and cities. The bus stop is just over the road and the station is around the corner.

Nothing that comes to mind, except for our holiday coming to an end all to soon.

In short everything. The attention to detail was the best I'd ever seen. Cool bag, picnic hamper, beach towels (as well as bathroom towels) for good weather days. Board games, books, DVDs for bad weather days. Plus everything you'd find in your own home. Most properties I've stayed in lack certain things that you need and it's obvious the owners have never stayed in them as otherwise they would've realised what was needed. However, I got the impression that the owner or their family must have stayed or lived in this property as all the things you need when staying somewhere were all there down to the smallest detail.

Nothing really. The only thing that would've been nice was a DAB digital radio as the FM / MW radio didn't pick up much and the digital TV only had BBC radio stations, which I don't like. Very much personal choice and I certainly wouldn't mark the property down for this. If that's all I can think of then they've done really well!

This is a delightful place with a really helpful owner. Has all the facilities you could need and is really clean and comfortable. I love staying here and will keep returning. Truly lovely, with great views. The cream scone as a welcome is a lovely touch.

No breakfast as its an apartment, perfect location