Very personable and helpful staff.

Really liked the attentive staff. They made the effort to send translated messages to us since we didn't speak Spanish. They made the effort to offer take-out since the restaurant and bar were closed due to COVID. They did offer room-service free breakfast which was very elaborate and tasty, fresh fruit, croissants, cheeses, ham, juice, coffee.

Just as a gringo, we dislike not being able to flush the toilet paper, but that is common in So. America, so not this hotel's fault. Just a heads-up for other gringos. The pocket door to the bathroom rattled noisily and electrical outlets were out of reach from the bed, but other than that, all was very nice.

The owner and family run this hotel with a great deal of pride, which they should have. They provide an excellent an cultured service. Everyone from the owner, to the owners daughter, to the concierge provided excellent service with a smile.