Hotel offered the perfect outstanding stay! The general manager showed genuinely pleasing hospitality. Thank you for the enjoyable conversation and for making my stay extra special. highly recommend.

Staff's great attention to every detail and exceptional customer service made my visit stand out as particularly memorable. I want to express my gratitude to the hotel manager for running such a fantastic operation, even after the crisis COVID and most of skilled staffs migrated. Every aspect of the hotel showcases your commitment to excellence. Good luck !

Excellent place to stay with its top-notch facilities and exceptional service. The cozy ambiance, delicious cuisine, and stunning views create an unforgettable experience. Nonetheless, the overall stay was still delightful, and I would recommend this hotel to anyone looking for a relaxing and luxurious getaway.

One area that needs improvement is the reception staff's uniforms, which appear tiered apart and worn out, slightly detracting from the otherwise pristine five-star image.

Had an amazing stay at the Golden Crown. The General Manager's attention to detail and professionalism were impressive. Had a delightful chat with him, and his hospitality made the experience even better. Highly recommend 🌟

We were initially allocated a room on the second floor, and to our dismay, it had a rather unpleasant odor. A member of the cleaning staff acknowledged that this room tends to be smellier, so we declined to check in. Thankfully, the reception staff graciously provided us with an alternative room, but the view was not as splendid as the previous one, despite its smell. It's rather unfortunate to witness rooms being left in such conditions. On the bright side, all other facilities were quite satisfactory.

The rooms and personnel are fantastic

No coffee

Beautiful location and grandeur

None so far

The dinner buffet here is truly top-notch, offering a star-class experience that is undoubtedly the best in Sri Lanka.

As a guest at your hotel, I wanted to share my experience. The rooms and lobby were wonderfully spacious, creating a comfortable atmosphere. The view from the restaurant was truly mesmerizing, as it overlooked beautiful paddy fields. However, I must mention that a downside was the lighting situation. Many of the lights in the hotel were either blinking or not working properly, which was a bit inconvenient. Additionally, the car parks seemed quite eerie with blinking lights, and some areas were completely dark without any lights at all. Overall, I enjoyed my stay, but I hope these lighting issues can be addressed for the future.

Everything. It reflects the 5 stars. Table tennis made it 100%. Best sleep in Sri lanka. Bed is so comfortable. Food incredible. Nothing to improve

we loved the spacious room we stayed in, the host dayanjaya and the receptionists, and staffs were amazing and nice. the room was clean and reached our expectations. the pool and the buffet was outstanding and the view was beautiful. we all enjoyed the stay and we wish we could have stayed much longer.

absolutely nothing, everything was great

The room were spacious clean and super comfy.. the staff are friendly and helpfull.

Nothing..

During my stay at the Golden Crown Hotel, I was impressed by the exceptional service and swift handling of a challenging situation. A guest with apparent mental issues caused a disturbance in the lobby, displaying aggressive behavior. However, the hotel staff efficiently managed the situation, ensuring the safety and comfort of all guests.

From the entrance with Mr. Sivaraj to reception beautifu lady and going to the room it was exceeded expection, the smell of cleanness was everywhere and the food was perfect ( the guys in the restaurant they help me to find z best way how to try Sri lanka food which was the best ,i highly recommend the spa was also perfect. And add on i was having the chance to see Sri lanka wedding in the hotel for rich family. Honestly, it was a very nice place

everything is clean and organized. best part is the dinner buffet, please book half board and it is worth every single penny.

the welcome wasn’t good. I even asked myself for a bottle of water and still waited for 15 mins. it was as if we should wait for 30 mins before we get even a bottle of water.

the location is the only advantage this hotel has to offer

They miss calculated the extra bed cost - it took 3 employees and one manager to sort out the calculations. it took 6 hrs and 3 calls to the front desk to get the extra bed. bed linen were not clean, they called us at 7am to let us know that we have a pending payment which later was found to be a mistake. Buffet did not offer verity of option and the food was cold. when we checked out, they didn’t even bothered to ask how was our staying. definitely not what you would expect from a 5 stars hotel.

Just an amazing hotel situated just 15 minutes away from Kandy. Staff was amazing, Food was amazing and the rooms were super clean. Just give them 5 stars already.

Lovely comfortable rooms with a beautiful view. Vast breakfast buffet with lots of international options as well as local and the option for both a buffet or a-la-carte lunches/dinners. One of the meals we ordered for dinner was too spicy for us and Ravi (the restaurant manager) went out of his way to help, getting the chef to make us something and giving us complimentary desserts. Excellent customer service. We also used the laundry service and it was turned around very quickly and done well.

There was quite a lot of renovation work being carried out which did have a little noise and meant some of the facilities were closed - but we were travelling in low season so it it to be expected.

The lobby of the hotel is simply breathtaking. The ambiance is enchanting, and the view of the trees through the glass is absolutely fascinating. In the evening, when the lights illuminate the hotel, it creates a charming golden theme that perfectly matches the name Golden Crown.

roon is very good

veiw and pool

Amazing location Amazing facilities Amazing food Amazing hospitality Amazing staff

Nothing I can look for

I must say that I was impressed with the accommodations. The room was quite large and very well-appointed, with a number of features that showed the hotel had gone above and beyond to ensure that guests have an enjoyable and comfortable stay. One of the things that stood out to me was the attention to detail when it came to amenities. The hotel provided slippers in the bedroom, which was a nice touch that made me feel welcome and at home. The carpet floor was also a nice touch, adding to the overall comfort of the room. The TV menu was also customised, which was great as I could easily find something to watch. The bedding was very comfortable, and I had a great night's sleep every night during my stay. The lighting in the room was also perfect, providing a warm and inviting atmosphere that was perfect for relaxing. Perhaps one of the best things about the room was how clean it was. The hotel clearly takes great pride in maintaining a high level of cleanliness, and it showed. The bathroom was spacious and had luxurious equipment, which was a nice touch that added to the overall feeling of luxury and comfort.

Foods are a little tasty but a little bit expensive compared to the other hotels.

Recently stayed at Golden Crown Hotel and it was a wonderful experience. The hotel was luxurious and the quality of service was excellent. I found it to be a great value for the money spent. Highly recommend this hotel to anyone looking for a comfortable and enjoyable stay in Kandy.