Very good nice view of the beach

The location is great to go to the beach walking and it is near to the Harbor's restaurant which has a great seafood.

The bed is an old mattress, nothing comfortable.

Good location, near a nice shopping center & restaurants. Valet guys were nice and attentive. Nice view from the room.

The hotel is poorly kept. Our room was covered in large pink and brown stains all over the wall, bedroom floor felt sticky and was dirty (our socks were black from walking on it). There were lots of ants on both bedside tables. At night we felt something was biting us underneath the covers (probably ants or bedbugs). I asked for a quiet room in advance but we were given a room that had adjoining door to another room, from which we could hear all night people in the room next door. AC in our room was loud. It’s too bad that there is not a better attention to keeping the hotel in better condition, as it’s probably the more modern nicer hotel in this town.

Corner ocean view was really good.

Facilites were very small or limited

the staff

the food

Great

Sigo en espera de mi factura.

The staff is amazing. Every need was met by the staff if we asked. They did accomidate our tall vehicle after some chaotic issues.

NOT A GOOD STAY OR A GOOD VALUE. Inconvenient to get to as it is in the middle of the hotel zone and traffic is INSANE. There is zero parking for anything taller than 7 feet . It has a parking garage for cars only. This place has no beach access. You have to walk for blocks to access the beach and then when you get there you have to go through an amusement park to get to it. Its dirty and unsafe. It states it is pet friendly; it is NOT. There is no where for your dogs to relieve themselves for three blocks around the hotel. The area you have to walk to to find a place for your animal to potty is NOT SAFE. Oh and the houses that DO have beach access in front of the hotel have loud barking dogs that do not stop ALL NIGHT LONG. Lastly, the balconies. Jesus. Dont go out there unless you have a death wish. Any one over 200 lbs will not feel safe on these unstable platforms. The staff is the ONLY redeeming quality of this hotel.

Staff is warm and focused on client satisfaction

Food is expensive and poor quality/quantity

Location!

No room service The Smoke detector flashlight above the bed very annoying. There’s a light flashing all night. Uncomfortable bed, it sinked pretty deep. Customer service is not there to check in and overall not a well maintained hotel even though it’s fairly new. Not impressed!

the hotel was pretty nice

the personnel was rude, the waitresses seemed mad when you asked for something.. in general the service was bad. I called reception from my room several times and no one answered, I even called before arriving and nothing.. Netflix didn’t work on the tv..

Perfect location except no access to sea which is a pity because its right there.

Restaurant service could be better and access to sea is essential.

all was ok for the family, good attention and cleaning areas,

No beach has the hotel, but we wall to arrive, was closed.