The hostess was very warm and welcoming. She gave great advice and was flexible (I got to sleep in a little!). This was in a much nicer location than the downtown hotels, I slept very well in a much calmer neighborhood. It was easy to walk to and from the bus stop even at midnight, and to the nearby sports facility (and climbing gym). I felt safe alone as a woman in the neighborhood at night. It wasn't a long bus ride at all to downtown and the maybe 12 minutes was certainly worth it for the better sleep! The apartment was one of several in a hallway as part of the hotel & had its own kitchen and fridge which was really useful to have! Most places in Luxembourg City don't look as good as their photos, but this looks better than that, there's nice little touches like ceiling fans (with controllable speeds), and a door code, pleasant artwork on the walls, and tea in boxes. I would definitely recommend this to anyone passing through. Don't stay in the city center, that's a mistake, this is a much better option (and there's night buses all night, no reason to worry). It's clean and spacious with its own restaurant and guaranteed good sleep!!

Staff

Nothing

Quiet calm area, very nice reception, bio teas, possibility to take a glass to the room:-)

No toiletries except soap

Automated check-in via online form and door code. Nice budget option to stay in Lux for couple of days.

Bed was ok, but could have been better .

All was on top level. Good hotel

Only one night booked.it should have been more

Comfortable clean room with a tiny kitchenette. I very much appreciated the choice of tea left on the landing for the guests. Excellent restaurant. The staff is extremely helpful

Not that I didn't like it but, if you don't have the time to go and look around, the residential neighborhood can be a bit confusing. You don't really know where you are in Luxembourg.

The big room, the beds, the pillows, the tv, decor, kitchen, study table, sofas, safe, the towels, the bathroom, the shower... everything is well taken care of and tastefully kept. The girl at the reception was unbelievably welcoming at 11 pm.

The hotel is a little bit out of town, and inside a neighbourhood, difficult to find for foreigners! And there's no food at night and there's no shop in the whole neighbourhood. Btw, no lift.

Very clean rooms and no noise at all even facing the street. Breakfast is served upon request in the restaurant at €10 and was extraordinary, as was the service by the lady in charge. I've seen many renowned hotel chains where service was not half as good.

It was very comfortable.

Good public transport connection. very calm street.

Clean, good size room.

No lift in the building, only stairs. Tucked away in a small street, reachable by foot only through back alleys and narrow passages with lots of stairs. If you're there to work in the Council or the Court, it'll be a lot of walking/stair climbing to do, as there is no useful public transport for the distance.

Great value for money; and it was a great location for being in Kirchberg.

Small kitchen included. Easy to find.

Loud fridge close to the bed.

Location was excellent and the lady Manager and morning team very helpful and professional

Late Manager was unhelpful and he was unconcerned and uncaring about an issue I had with would prevent me from returning to the hotel

Breakfst - very delicious. Location - close to the European Court.

It was easy to get in with codes

Wifi was terrible. Not working at all.

The staff was absolutely brilliant both for the hotel and the restaurant, helpful, kind, attentive, they went above and beyond both for the check in and the check out. The food was delicious and the atmosphere warm and welcoming.

Very unfortunately there was a Wi-Fi problem for the length of our stay but the staff more than made up for it with their kindness! The room was on the smaller side,for two with luggage, but extremely well equipped kitchenette that allowed us to prepare tea and some food!

nice location - it is close to the center of the city! perfect communication with the hotel inspite is our late arrival !