Food location and everything was good

They charged us double for 8 nights, 23k . The reception wasn’t helpful and we had to call manager. We nearly missed our flight

Nice hotel and very convenient for the Harbour area and local shops and restaurants

Room was huge and very comfortable

Very dark, poor lighting. Everywhere was dull and grey. Difficult to find the right area of the hotel. No dining options.

I loved the view from my bedroom. It was facing the Olympic sailing center ( dock). The lights in the evening were a sight to behold. The hotel manager was extremely helpful, I had an unfortunate incident of being out and it started snowing. While ordering my taxi, the phone battery was dying out and I called to hotel, he assisted me. The staff is also very warm and welcoming

The cabinet under the sink in my room looked broken, I could see dust build up and the damage was at eye level whenever I took a bath. This took away from the “ luxury” experience the hotel promotes. The bathroom mirrors and glass doors were also very dusty( it looks like months worth of stains). Besides this , I loved my stay

Location, view

Air Conditioning was terrible in our rooms, didn’t cool the rooms down. Very uncomfortable, very unpleasant and ruined the stay. Also the credit card bond system needs to be open, not a limit. Very restrictive and has caused a lot of frustration and embarrassment.

Location

Nothing

I thought the location was super. The breakfast was good too as were the staff.

The room I was in was very tired. Lots of scuff marks and lots or corrosion on things in the bathroom. For the level of hotel one would expect a fresher room in terms of age and worn feel

breakfast

air condition too hot.. room light too dark.. water pressure too low.. bed n pillows too soft.. lunch buffet was bad