Good location, friendly staff

Pretty run down room facilities such as shower, door handle, skirtings, toilet roll holder

The location was near the main bus stops and a short walk from Terra City. The staff seemed friendly. The bed was decent for a night's sleep.

The place is run down is an understatement. The bathrooms are mouldy and bad. The rooms have old and aged furniture. Toiletries were 3 tiny bottles, which were all the same and had no description. I had to buy my own. The shower barely worked. There was no room service, 3 days in I had to ask for someone to clean the room, came back to find out they hadn't, so asked them again for ghe next day and theg still didn't, 3rd time I managed to have it cleaned. That's 1 clean over 7 days. I managed to get 1 change of towels. The WiFi didn't work in the room, only in the lobby, they told me it was due to the rain, as an IT specialist I know this is bogus since the access points are hard wired, if one eorks do should the rest.

Early check in, good price

The room has been cleaned just 1 time for 6 days. We had to bin ourselves. The isolation is very poor. It was very noisy all the time. No kettle, no glasses in the room. The shower is very bad, no pressure

ideal location - close to waterfront parks and the transport links for city. very calm environment where the hotel works for the guest. Family run hotel and all staff extremely helpful, going above and beyond to help guests. A fantastic base for a week stay

Nothing

Everything looks worse than it is. The receptionist is very rude and inpolite. When we requested for breakfast availability when cheking-in hotel stated that due to pandemics breakfast was cancelled. There was written in the describtion that there is breakfast and the receptionist was keep fighting that we are not right, even after showing it to him. The hotel was also full of catnip, it was strong outside and inside. Didint stayed there, hotel cancelled to refund the cancellation and was extremely unhelpful. Think twice if you would like to stay in this kind of place.

Nice location, good staff, shared kitchen

Room was very clean and tidy. Close to the sea and restaurants.

Because l lost my mobile in the taxi that they provide and they weren’t able to get my mobile phone back