Solo la ubicación

No había aire acondicionado en el cuarto, estaba sucio, se ve muy abandonado

Comodidad y limpieza

La atención del personal

Skvělá lokalita, hotel krásný, byli jsme nadšení,doporučuji.

Realmente la ubicación es fantástica, el personal súper buena onda y atentos.

Quizá podría decir que lo que no me gusto es que el restaurante cierre y no tenga ni comidas ni cenas, si realmente explotarán esa área les iría 1000 veces mejor a mi entender.

Ubicación y alberca

La recepcionista es pésima, es lamentable la mala atención al cliente y el pésimo servicio para solucionar problemas

Buena ubicación y servicio

La habitación no tenía tv

The ocean view was gorgeous! Room was spacious, comfortable, clean!!! The staff was very friendly, and had security at the gate so no one could just walk in.

The WiFi was the only issue I had there, but then again I was there to enjoy the beach and area. Plenty of things to do to keep you entertained when WiFi was out.

Continental Breakfast was okay, location was good.

There were a lot of mosquitos and few spiders inside the room.

The location and the view on Zicatela beach. Easy to access. It was really clean, staff was friendly.

The property was clean, but everything is very basic: beds could be upgraded, the design of the washroom was weird with no direct separation with the room.

location is great, nice balcony.

was not clean to our satisfaction, bathroom door will not close, room are not worth the money.

We were glad that there was a private parking lot as we rented a car. We enjoyed a lot the pool and balcony of our room with a great sea view. Aircon on the room was also great to cool off.

The breakfast offer was very limited - you could basically choose either scrambled or fried sunny side eggs with black beans, which was a bit boring after day 2.

- great location, secured by a security gate - spacious rooms with fantastic view - good breakfast (except the coffee) - private parking

- coffee was not drinkable

The interior of the room was not nice. Old curtains, uncomfortable beds..

The Arco Iris is a great place to stay 🤍 Good location Rooms are convivial with a private patio Staff is very helpful The Breakfast place is wonderful, you can eat watching the waves of Zicatela Beach and admire iguanas, birds...

I will come back to this place.

la vista de la habitacion, la alberca

check in

The hotel is clean, painted all in white with Mexican details that make it unique in Puerto Escondido

Great location and rooms were clean

Bed was really uncomfortable and the person who checked me in threw a fit and made it a big deal when we needed to change rooms because there were no elevators and my mom and aunt couldn't make it up the stairs to the 5th floor. Also their restaurant was under construction so we were just able to get an "American" breakfast nothing else.

great location

little bit noisy from the nearby restaurants

the room was great, with a straight view from the balcony to the ocean. however being so close to the bars and clubs it was quite loud at night from thursday to sunday. the pool is gorgeous and always at perfect tempature. although very little staff spoke english, we were in mexico so it's expected!

the shower wasn't great and was difficult to use due to lack of pressure and not great shower heads. our toilet didn't flush properly but it's a minor inconvenience. if you plan on keeping your room cold just note that the blankets are very thin and not very comfortable.

The view and ambiance!! we had the best view, our room was on the last floor, lots of stairs but the view was worth it. The hotel is very comfortable, our room was very spacious and clean, had a mini fridge which was not common in any of the other hotels we stayed in Oaxaca. The staff was friendly. The location was absolutely perfect! right across from the beach and in the middle of a lot of nice restaurants and shops.

The location was very good, close to many restaurants. The wifi was very good. The swimming pool was rather good.

The hotel needs modernisation, it is clear that it has not been giving maintenance in a while. There was no tv in the room. The breakfast was poor (always the sale and in limited quantities) and the service far too slow. In general the staff needs some training in hotel management. The room was not ready at 15h when check-in started.