the most hospitable staff I’ve ever met. what a dream come true this place is! the breakfast, the wellness, the art, the location- flawless!

Very good servis, meets the expectations of a 5 star hotel. Love all of the paintings and part of the Tatras history left in the hotel. For me its a straight 10 out of 10.

This is a superb hotel, a boutique establishment with a pleasant and welcoming atmosphere and truly 5-star services and staff attitude. A very pleasant guest experience. The restaurant also offers top quality service and culinary delight. Great wellness centre, not too big but offers everything you need. Minibus from hotel door to ski lift included. Well done and thank you!

The prices have risen substantially since our previous stay. Other than that, it is really difficult to find any negatives.

Our stay was awesome, restaurant experience was great! Especially loved the galleries around the hotel.

Prices could be lower a bit

breakfast excellent, service excellent, gallery beautiful, nice story telling

room too small

beautiful place with spirit, with stunningly beautiful cafe and restaurant oferring out of this place dining experience. Ritual Valeria from the welness offer leaves you pamperes you like royalty.

it is very dificult to leave this place

Combination of traditional look with modern service! Beatiful interior and very professional staff. Also both restaurants, cafe and other food experiences were amazing.

Location is a bit disappointing - main road from one side and huge parking lot from the other. Also the village Tatranska Lomnica is in general not very interesting - almost nothing to do there and only low quality restaurants.

The room and the hotel itself was amazing. We really liked the extraordinary breakfast and the really kind staff.

We cannot say anything.

Excellent customer service, stylish decor, nice spa facilities.

Hooks for towels in the bathroom, our towels were constantly falling on the floor. Would be great to have a room service also.

The bed was not comfortable

Excellent quality and luxury

prices ;)

Beautiful accommodation and site. Quite luxurious.Very well decorated with lots of various and interesting paintings. Great breakfast.

Surprisingly small room although very comfortable.

This place exceeded my expectations. The attention to details from personal (welcome prosecco while we were waiting for their system update), professionalism, high quality and cleanliness of room (loved the shower gel from London), live music in a bar, the smell of the hotel, the art work on the walls, the variety of rooms in spa (outdoor and indoor jacuzi), bfest with many culinary nibbles (chefs able to cook on demand and prosesso available also for bfest). The whole stay was another experience. Thank you! I will be back, and would be proud to recommend this hotel to my friends.

Honestly, this is rare…but there is nothing.

The spa and breakfast. Had a fantastic massage here. And the breakfast was lovely. The staff helpful and knowledgeable.

The building and its location felt less serene than expected. Also, since it was a weekend-it was super busy. We ended up getting the last room available and unfortunately “the view” promised was composed of a concret wall. Fortunately the staff figured out a different option and we got a better room.