Spacious, clean and comfortable rooms, good proximity to highway. Food quality was very good.

Room service charges are too steep. TV connections need to be upgraded.

Restaurant food was great, lots of good light from window and fresh air.

I liked everything

Food and it's quality is good

Tv size is 20 inch LED. NOT AT ALL CONFORTABLE TO WATCH. NO OTHER facility to do

The only thing that I liked was the rooms were comfortable.

To start with the reception welcome was not warm. They have a big parking place in their compound however you cannot park there and have to park in a compound attached to the hotel premises. The rooms have intercom however they don't work. The pillow covers and the bed spread were filthy and stained. The room ceiling was full of mold on the corners. Had ordered food from the hotel in the premises and none of it was edible and mostly raw. There is a transformer right besides the premises and was sparking continuously. Wouldn't recommend the place considering the cost for the premises.

Location was very near the Highway and the only saving grace was the lady at the reception who was polite.

1) Dinner timing was from 8.30 pm but till 8.55 pm many items including Rotis were not served on the buffet. Food was quite average as it lacked flavours. 2) Breakfast also lacked flavours 3) Our checkout time was 10 Am however the Cable Tv connection was cut off at around 8 am. When we inquired at the reception the man at the reception rudely told us that it is automatic and he remarked to his colleague that since we were checking out they did not need to start it. 4) The latch of the bathroom door was broken and the bed-side drawer would not close. 5) last but not the least is that after we had made the booking thru Booking.com we got a call from the Hotel stating that they did not receive the payment and that we should cancel the booking thru booking.com and book directly with the Hotel property and that they would give us a lower rate. They even sent us a payment link, which naturally we did not accept. This was shocking especially since our booking on booking.com was non-refundable. The person told us that we would have to get our refund from booking.com. After we had refused to do so, in some time they accepted that they had received the payment, when we called up to clarify the validity of our booking.

* Friendly staff * Quick room service * Lots of parking space * Close to most of the attraction spots

* broken and dirty Plates and Cups require an immediate changeover * Pool table needs to be repaired and the missing balls need to be replaced * Lift ground floor door needs to be repaired as it doesn't close.. and guest needs to walk all the way down from stairs.

Swimming Pool Games Zone Food quality Service staff Location near Igatpuri station Room service

I was looking for balcony view Room, but got 1st floor room only No Music Hall Paid extra charges for my child (which was loss for us, as we didnt utilize at all) Taken too much time for making Chapati No tea machine inside room

Great and clean! Wifi (when we had it) was quite fast! great shower, very nice service at the reception. They have weight which is greta and handy.

Pretty hard to walk outside of the hotel, better take a ricksha/took-took (20-30 rupees to anywhere). The room was spacious, wifi was good in the entrance to the room but not inside, where the bed is. The shower was great but a curtain would be awesome.