good location good parking

lights on the stairs did not work properly

A great location to explore this part of the Mosel. The hotel room was comfortable and quiet. Good breakfast and lovely cakes in the afternoon. Enjoyed walking from the hotel through the vineyards to the Burg Thurant. Alken village also very interesting. Good base to visit Burg Eltz a fairy tale castle.

Excellent breakfast

Nothing

Breakfast was great, nice selection, and plenty of seating. Friendly staff, clean rooms, and soft beds.

In the summer, rooms needed fans. Walls and doors were thin making it hard to sleep while listening to neighbors' loud TVs.

Great location in Alken and friendly staff who try to speak English - very much appreciated! Also, breakfast buffet was very much appreciated.

The single room was a bit dated.

The staff was wonderful! Very helpful even with my limited German language skills. My single room was perfect for a single traveler - clean, tidy and great water pressure.

A mini fridge would have been nice but the lack of one in the room is to be expected traveling Europe - us silly Americans and our ice cold drink! :)

Location is great, reception staff very friendly

The free parking offering means parking is for free on tbe street, as long as you find a place to park, or park at the beginning or end of.the village, which can be white . Room was seriously basic for the nightly stay price: squeaky bed, relatively thin mattress, small dimensions, quite small shower and broken showerhead. Lastly English written messages sent to the property were never replied back. Breakfast also is quite poor in options already by 9am

Great location with free parking directly by the Mosel. Good breakfast included in room price. Room was perfectly ok and staff were very responsive and went out of their way to meet all our requests (view of the Mosel, etc.).

No complaints - room was great value for the money.

The hotel is located near the river close to all the restaurants and bars. Breakfast was really good and the staff was very friendly. Accommodation was also very clean.

The walls were not soundproof. We could hear the person in the room next to us snore. The pillows were too thin.

Location was directly beside the Mosel and on the “Main Street” along side most of the restaurants and other hotels, wine shops and souvenir stores.

I got the feeling that nobody was very happy. The environment was uninspiring. Aero ice was functional and “cold”.

Our host was very apologetic. At breakfast he refunded us half the price of our booked room. The breakfast was superb.

We were given keys to our room, but we found the room occupied. We were shown an alternative room, but it was a very basic room with two single beds in an annex, accessed through a service entrance. Having booked a double room months in advance, this was not good.