This was an exceptional experience. We upgraded to a better than the basic room. We found the quality of the room and everything in it to be superb. A fridge was a nice surprise. The grounds are fabulous. Part if the B&B deal is tickets to the castle. When you consider the value of the tickets and deduct them from the cost of the room, you realise that this is a bit if a bargain, as well and being a premium place to stay. The staff were excellent. Once the day trippers had left, we felt like we had the grounds to ourselves. We were able to take a bottle of bubbly ( that we brought with us ) and have pre dinner drinks sitting by the lake in the evening sun. Brilliant. We chose to have dinner in the Castle View Restaurant. While expensive, it was a fine dining experience and significantly added to the experience. Breakfast was excellent with plenty of choice and the high quality that we had got used to.

I was struggling to find a negative. If I was going to be picky, I would say that the restaurant waiters were a bit slow with their service and not so good at clearing plates promptly. A most minor thing that was a bit less premium. If that's my only negative, you can appreciate how much we liked this place. In my lifetime I have only stayed in a few places to match this.

The room was clean and comfortable. Breakfast was really good.

A walk in shower instead of a bath.

Amazing stay. Walking around the castle when the crowds leave us special

Nothing

Amazing chance to stay in a castle. The room was exceptional with a lovely view . Facilities were excellent with lots of additional touches. Staff throughout the castle were so very friendly and helpful and this really enhanced our stay. Lovely breakfast , would recommend an evening meal in the Stable Courtyard restaurant

beautiful setting and views- lovely room

Can't rate this place highly enough. Everything was fantastic. The view while eating breakfast is amazing. The breakfast was great also

Nothing to complain about

Room - excellent, comfortable and clean Breakfast - very tasty, generous portions

We had dinner at the Castle View restaurant. Unfortunately it was awful! The main course was a lump of tough meat and a huge pile of mashed potato and some incredibly salty kale! And my pudding was so stodgy I couldn't even finish it. Very disappointing.

Kent room was comfortable and big enough for the two of us. Tea and coffee facilities with biscuits. Quality soaps. Breakfast choices were very good.

There was little which could have been better on this visit. The Castle and grounds should ban smoking. There were butts everywhere.

beautiful setting with lovely grounds and really enthusiastic helpful staff in every department

limited dining options later in the afternoon and evening but breakfast was excellent.

This place is absolutely lovely. Being an overnight guest gives you free access to the grounds & Castle which you can enjoy when the crowds have gone / before they arrive. Hotel was beautifully decorated, clean & comfortable. Restaurant food was good actually and fair value for money. I'd like to go back in the summer.

Superb views & grounds. Lovely comfortable, quiet room with amazing views of the Culpeper garden, lake & hills. Breakfast was generous & tasty. & Served promptly. Staff were all welcoming & looked after us well.

The shower. I didn't expect a power shower but this one was anything but! Poor water flow & temperature difficult to adjust.

Beautiful, cosy, and amazing location.

We checked out the restaurant menu for lunch prior to arrival as wife is a celiac. On arrival the menu had changed and there was only one choice she could have, this was disappointing. However, lovely waitress made sure it really was gluten free, thank you. Would say it was a lot more pricy than the old menu. Lovely new barn extension, with great views over of the castle in the snow. Breakfast was very good. Cooked from scratch, so takes a while, but nice continental options to start with. Make sure you allow enough time, took us an hour and we nearly missed the 10am check-out! Again lovely waitress made menu changes so wife could have a good meal, thank you. Overall, the rate we paid which included our room, parking, entry to the castle and grounds, and a brilliant cooked breakfast was very good value.

After doing the light show - which was OK, but somewhat expensive for what it was. We had an evening booking in the restaurant. Wil the Manager had taken time to refresh himself of what being a celiac was and had made sure the kitchen knew too. He was very attentive and did an amazing job, thank you so much Wil! However, as per many of the reviews the time between courses was very, very long - at least we expected it to be so were not too disappointed. Our booking was at 7.30pm and we left at 9.45pm only having had two courses - we could not bear to wait an hour or more for a third course! Over two hours for two courses is really ridiculous! When the food did come it was excellent, nice and hot, good quality ingredients, beautifully presented, with fantastic taste. Staff were lovely, setting was great. Just the sheer length of time was disappointing.

Wow...what a place, decided on a end of week break to discover the facilities and staff not to mention the location at Leeds to one of the best places I've visited in a long time...bravo for site and team

Fantastic views and fantastic food

For some reason they kept running out of food on the breakfast services. The wheelchairs provided are not self propelled, removing independence from the user and there's no self access to the disabled loos. You always have to wait on a member of staff to be available to operate the wheelchair lift, causing distress on the user and making them not only unable to use the facilities immediately but also making them feel like a burden to staff.members.

A beautiful location, very comfortable and well appointed room, excellent dinner with a view to take your breath away!

nothing

Everything is close and really wonderful. The grounds and gardens are beautiful and I will definitely be back.

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it was so interesting. I loved the short film about the queens, being able to walk around the castle, walking around the gardens. The staff were very knowledgeable and it was obvious they enjoyed their jobs.

I could not book a dinner reservation on-line prior to my visit and as a line traveller did not wish to go off-site to have a meal, however when I checked in they were able to reserve a table.