The view. The area (itself. Not the cleanness neither the feeling)

The team is clearly unprepared and it seems like there’s no training for them. I asked in advanced to not be disturbed with any problem we could face like things not working, and so on, because we were facing a very hard moment in our family and we just wanted to relax. They agreed and said everything would be ok... When I got there, the lady on the reception didn’t know a single thing about my reservation: neither if I requested an extra bed for my daughter nor the type of the room I booked: her solution? Upgrade us into a +6 higher class room (without having power to do so). The result? We had to change into 3 different rooms and two of them were dirty: a large mark of pee on the floor or one, and on the other room, we found a clogged toilet, with 3 marks of pee under the seat and the duvet were SO stinky, like 30 sweated men had used it for a month! Disgusting! To sum up, the next day we had to move everything again (tons of bag with a child) to another room to downgrade back to what we reserved because they said they were full for the weekend... BUT IF WE WERE WILLING TO PAY... they could find a better price... They were lying into our face in so many times and ways that I could stay all night long writing here! Not to mention the piece of a broken glass on the floor around the pool that my husband stepped on it when we were there playing with our 3yo daughter- thank God he didn’t injure! Apart from that, for the lovers of a good breakfast: breads were not fresh. Result of our time to feel better and relaxed after graving our baby boy: we went home on Friday instead of Sunday! Thanks for disappointing us so much. Never going back.

I loved the view and the place is gorgeous! Every little spot is a place to take a picture, because it’s breathtaking.

Honestly, I have no complaints.