We missed 6 out of 11 nights booked because of a mandatory evacuation order for hurricane Ian. The property manager apparently spoke with the owner who concluded, "There was no reason for you to leave as early as you did so you did not use four days out of eleven. ... so the owner said to split the difference. The tax on rents is 12% , 7% for State and 5% for county and I have no way to refund any of that as VRBO collects that and pays the appropriate agency. I also have no way to reimburse any fees collected by VRBO as they keep that portion." My limited response: 1. There was an emergency, mandatory evacuation order that we received on our iPhones Monday evening 9/26/22. We obeyed it, packed up our stuff and went south that night and stayed at an Embassy Suites Hotel, arriving shortly before midnight. Therefore, the statement, "There was no reason for you to leave as early as you did so you did not use four days out of eleven.", is unreasonable in light of an emergency evacuation order. The comment is total speculation as it implies, we would be so clever as to know when to leave. We have observed what happened to people who did not obey the evacuation orders and or left too late. We did what the authorities mandated at the time they did so! The property owner / mgmt. implied we could have stayed 2 more nights with no credible facts to support that comment. We attached the map from Florida disaster alert, clearly marked in red = mandatory evacuation for all to see! 2. We therefore, did not stay at the property for 6 nights as we evacuated on 9/26/22. There is no way to escape this fact. 3. For the owner come to the idiotic conclusion that of the remaining 4 nights missed, we could 'split the difference', and then pay us for only 2 missed nights is therefore, without logical meaning except to unjustly enrich someone. There is no justification for this arbitrary behavior which is not actuarially sound. 4. Even for the last 2 nights, the refund was short of the per diem rate quoted! Not that this is what we deserved - it was far less. It just shows the inaccuracies of all these arbitrary machinations. 5. Vrbo has not intervened on our behalf either. Collecting state and county tax for a rental that was not used for 6 nights is wrong.

Really enjoyed our stay even though it was short! The pool was perfect temperature and our family really enjoyed it. The house has everything you need and was very clean.

The house was very clean, the location was close to beaches. There is always so much to do and see in Venice. We really enjoyed our stay.

We stayed there 6 years ago, really liked the property then. We booked again for same place and loved the home still. Perfect location to get to the beaches, shopping and the pool. Loved having bikes there to ride also.

Clean, well represented. Off the beaten path a bit, but excellent value overall.

Some houses in the neighborhood looked a little sketchy but it was a very quiet place. One disappointment after checking in was finding out that they no longer offered the daily pass for the ferry ride to the private beach. This was the main reason we booked this location because our daughter loves to hunt for shark teeth.

Some houses in the neighborhood looked a little sketchy but it was a very quiet place. One disappointment after checking in was finding out that they no longer offered the daily pass for the ferry ride to the private beach. This was the main reason we booked this location because our daughter loves to hunt for shark teeth.

We enjoyed the property !!

Interior was great, clean and ready for our vacation. Was a bit tricky to get in and out of neighborhood gps is a must. But nice nature preserve right behind to walk. And manasoto beach 5 min away. Yard and exterior of hole could use some maitenace could use some work but did not effect our stay. Would consider this property again.

Interior was great, clean and ready for our vacation. Was a bit tricky to get in and out of neighborhood gps is a must. But nice nature preserve right behind to walk. And manasoto beach 5 min away. Yard and exterior of hole could use some maitenace could use some work but did not effect our stay. Would consider this property again.

Our stay was absolutely great. The house has lovely furnishings and well kept. The pool was pleasantly warm and refreshing. The home is very near to the public beach access with lots of jig-jogs to get back to the home. ( fun drive through the neighborhood) The only negative things I can mention are the bathroom outlets in either bathroom didn’t work. The ferry service that is mentioned as part of the description of the rental which takes you to the private beach isn’t available any longer for weekly renters. During our stay the power went out due to storms passing through. We contacted the property manager to advice him of the problem. He told us that we had to take care of the problem with frontier ourselves. He said since we were at the house location we needed to make that call…even though we knew nothing about any account information that frontier needed. The bicycles in the garage have flat tires. The house instruction book needs some updates The contact number for the property manager is incorrect. We found the information on the Vrbo website and the ferry information needs to be removed .

Interior was great, clean and ready for our vacation. Was a bit tricky to get in and out of neighborhood gps is a must. But nice nature preserve right behind to walk. And manasoto beach 5 min away. Yard and exterior of hole could use some maitenace could use some work but did not effect our stay. Would consider this property again.

Very comfortable house. Good beds. Lovely pool. Close to walks and a few minutes drive from the beach. Very quiet and friendly neighbourhood. All in all a great 10 days.

Our stay was absolutely great. The house has lovely furnishings and well kept. The pool was pleasantly warm and refreshing. The home is very near to the public beach access with lots of jig-jogs to get back to the home. ( fun drive through the neighborhood) The only negative things I can mention are the bathroom outlets in either bathroom didn’t work. The ferry service that is mentioned as part of the description of the rental which takes you to the private beach isn’t available any longer for weekly renters. During our stay the power went out due to storms passing through. We contacted the property manager to advice him of the problem. He told us that we had to take care of the problem with frontier ourselves. He said since we were at the house location we needed to make that call…even though we knew nothing about any account information that frontier needed. The bicycles in the garage have flat tires. The house instruction book needs some updates The contact number for the property manager is incorrect. We found the information on the Vrbo website and the ferry information needs to be removed .

Our stay was absolutely great. The house has lovely furnishings and well kept. The pool was pleasantly warm and refreshing. The home is very near to the public beach access with lots of jig-jogs to get back to the home. ( fun drive through the neighborhood) The only negative things I can mention are the bathroom outlets in either bathroom didn’t work. The ferry service that is mentioned as part of the description of the rental which takes you to the private beach isn’t available any longer for weekly renters. During our stay the power went out due to storms passing through. We contacted the property manager to advice him of the problem. He told us that we had to take care of the problem with frontier ourselves. He said since we were at the house location we needed to make that call…even though we knew nothing about any account information that frontier needed. The bicycles in the garage have flat tires. The house instruction book needs some updates The contact number for the property manager is incorrect. We found the information on the Vrbo website and the ferry information needs to be removed .

Very comfortable house. Good beds. Lovely pool. Close to walks and a few minutes drive from the beach. Very quiet and friendly neighbourhood. All in all a great 10 days.

We had a great stay in this home. Manasota beach is about 4 minute drive with easy parking. We found hundreds of shark teeth on our morning walks on the beach. The home is well stocked with items in the kitchen. The pool was perfect and the sliding glass doors that open up the house were even more perfect. The house sits back off the street and the neighborhood is wonderful to walk in. The property manager answered quickly when questions were asked. Would definitely stay here again!

The stay was fine- we've stayed in this neighborhood for nearly a dozen years. Our biggest disappointment was that when we booked our stay months ago it was with advertised that we would have access to the private neighborhood beach ferry- which we've always had as guest of South Venice. However, rules changed and as of Jan 2022 short term renters no longer are able to enjoy, what in my personal opinion, is the only benefit of vacationing in this neighborhood. Our disappointment was elevated even more because we were never notified of this change until we checked in and went to go use the ferry. It would do this management company a great service to notify tenants booked under the old advertisement of the property- a heads up would have gone a long way. Overall the property was serviceable. The property manager was reachable when needed. Housewares were adequate and stocked, but beach towels where not- make sure you pack your own! The back yard is nice and private and the heated pool a must if visiting in the winter/early spring. Neighbors are friendly and the neighborhood is quiet with a mix of snow birds and year-around locals.

We had a great stay in this home. Manasota beach is about 4 minute drive with easy parking. We found hundreds of shark teeth on our morning walks on the beach. The home is well stocked with items in the kitchen. The pool was perfect and the sliding glass doors that open up the house were even more perfect. The house sits back off the street and the neighborhood is wonderful to walk in. The property manager answered quickly when questions were asked. Would definitely stay here again!

The stay was fine- we've stayed in this neighborhood for nearly a dozen years. Our biggest disappointment was that when we booked our stay months ago it was with advertised that we would have access to the private neighborhood beach ferry- which we've always had as guest of South Venice. However, rules changed and as of Jan 2022 short term renters no longer are able to enjoy, what in my personal opinion, is the only benefit of vacationing in this neighborhood. Our disappointment was elevated even more because we were never notified of this change until we checked in and went to go use the ferry. It would do this management company a great service to notify tenants booked under the old advertisement of the property- a heads up would have gone a long way. Overall the property was serviceable. The property manager was reachable when needed. Housewares were adequate and stocked, but beach towels where not- make sure you pack your own! The back yard is nice and private and the heated pool a must if visiting in the winter/early spring. Neighbors are friendly and the neighborhood is quiet with a mix of snow birds and year-around locals.

Good location in Venice. Pool was a plus with the kids. Good layout of house. Had a great week.

We had a great weekend stay! The house was spotless when we arrived and offered a "just like home" cozy feel. There are books and small games for the kids to enjoy. We were able to ride our bikes to the beach and take a walk to the nature preserve just down the road. The pool is perfectly warm! The host was available and prompt in responding to us when we reached out. Highly recommend!

Good location in Venice. Pool was a plus with the kids. Good layout of house. Had a great week.

We had a great weekend stay! The house was spotless when we arrived and offered a "just like home" cozy feel. There are books and small games for the kids to enjoy. We were able to ride our bikes to the beach and take a walk to the nature preserve just down the road. The pool is perfectly warm! The host was available and prompt in responding to us when we reached out. Highly recommend!

This home has a great lay-out for a family stay. The kitchen is well equipped for entertaining and cooking. Bud the property manager is very responsive and flexible. We would definitely recommend this home and neighborhood in South Venice.

This home has a great lay-out for a family stay. The kitchen is well equipped for entertaining and cooking. Bud the property manager is very responsive and flexible. We would definitely recommend this home and neighborhood in South Venice.

Had a great stay, loved the large sliding glass area that opens up into the pool area. Also had a young bobcat visit us early one morning, might have been the highlight for me, I was having coffee on the patio and it casually walked along the outside perimeter, non aggressively to the adjoining wooded area. Only knock, tried to use the ferry service to the private beach area but was denied because I had 6 in my party, limit is 4 unless you buy a $30 pass (cash only). Got in car and drove to Manasota Key beach which is close, had a great time.

Bud, just an fyi: Upon arriving at property, we did not use garage fridge as it had not been cleaned and there was food left in it. Also we removed a number of tissues and miscellaneous items left in furniture drawers...not a deal breaker just surprised as it never happened in our past stays. Respectfully, Mike Devine

Had a great stay, loved the large sliding glass area that opens up into the pool area. Also had a young bobcat visit us early one morning, might have been the highlight for me, I was having coffee on the patio and it casually walked along the outside perimeter, non aggressively to the adjoining wooded area. Only knock, tried to use the ferry service to the private beach area but was denied because I had 6 in my party, limit is 4 unless you buy a $30 pass (cash only). Got in car and drove to Manasota Key beach which is close, had a great time.

Bud, just an fyi: Upon arriving at property, we did not use garage fridge as it had not been cleaned and there was food left in it. Also we removed a number of tissues and miscellaneous items left in furniture drawers...not a deal breaker just surprised as it never happened in our past stays. Respectfully, Mike Devine

We enjoyed our stay. Your home is updated nicely and very accommodating. We rode the bikes to the preserves so that was a nice treat. My husband swam in the pool daily. Found pickleball courts nearby another treat. We would love to stay again.

We enjoyed our stay. Your home is updated nicely and very accommodating. We rode the bikes to the preserves so that was a nice treat. My husband swam in the pool daily. Found pickleball courts nearby another treat. We would love to stay again.