It was an amazing place for family, wonderful location, very good staff, the room was cleaned and recommended to everyone specially for family trips,

Comfortable beds. Beautiful location next to funicular. Quiet. Access to a kitchen/dining/sitting room and refrigerator. Restaurant and breakfast available if needed.

No wifi in room and upstairs but available outside on balcony.

non English speakers

Warm welcome and very nice staff. Excellent breakfast, we recommend the catillon option. Location is very nice at the moleson mountain with many hiking trails. Unfortunately weather was not great at the peak so we could not reach it.

Bathroom is a bit outdated

The bed is too soft. There are no sufficient toiletries.

Good location,friendly and helpful Staff.The room was clean and comfortable.

At night it was a bit too hot and unfortunately we didnt have a fan or AC at our room. They had registration form and restaurant menü only in French.Why the hotel doesnt care with tourists from other countries?

Location, location, location...... right next to the Swiss skiing school and right next to the ski lift, not to mention that there are plenty of activities around the area within 10~15 minutes driving distance, you would have cheese, chocolate, spa, alien ;-)

The room provides basic functions only; you need to cook and eat at a shared kitchen/ dinning room, it was not that comfortable when two families planned to cook the same time. Rooms are not soundproof as we could easily hear the conversation next door. The heating in the room was not sufficient even though the staff adjusted to the maximum we were still cold.

Everything in one place! Hotel, restaurant, shared kitchen, ski school, ski slopes, ski rental. We didn't use the car at all! Great for kids!

Not many facilities in rooms, mainly beds, but when skiing you don't need more.

Staff was very friendly and helpful.

The rooms need to be refurbished as quickly as possible. Also the cleanliness needs to be improved.

The location is perfect for exploring the mountains and - if you have a car - the area around Gruyère. The staff were friendly and the price was right. The hotel was nice and quiet at night given its remote location. I would definitely recommend the visit to the dairy (fromagerie) just up the hill. Our five year old also enjoyed the little playground and the bouncy castles, larger playground a little further up.

The location is a mecca for day trippers, so if you are arriving during the day, you might not be able to park near the hotel. The bathrooms were a little dated and the beds not super comfortable. However, the positives outweighed the negatives for us.

Surrounded by mountains

Activities around closes too early

Location in a very beautiful place staff very polite

Me, my wife and our 3 years old daughter could not sleep until 2 am because the staff from the hotel were making a party with the music so loud that was impossible to sleep or even talk inside the room. They only put it down after we left our room to ask them to stop the music; We were very very tired on the next day due to that; If you plan to travel with children or plan to sleep, I wouldn't suggest stay there;

noisy neighbour above us

Great location, very friendly staff. Our room was small but comfortable. Great common area to cook and sit.

We were lucky and we were alone in the hotel. But I imagine that if it would have been full it would have been very noisy since our room was next to the entrance.

Very clean and comfortable rooms. Location is excellent — by the funiculaire that goes up to Moleson and at the start of many hiking trails. Outdoor playground and indoor play area for the kids. Very friendly staff.

Can’t think of anything.

perfect location, just in front of ski lifts. Friendly staff and very good, tasty meals