The staff (shout out to Amanda) were helpful and smiley. The hotel had a good choice of drinks (although expensive for what it was). Beds and bathrooms were clean. Absolutely amazing location right in the middle of the city.

Having been allocated rooms in the extension that meant going through the second floor of the hotel first and then back down to the extension area where the rooms were. Rooms have very thin walls, and the doors slam very hard. Breakfast was okay, although with such a busy time on a Sunday morning, things were running out fast.

Everyone that worked at the Hotel from the cleaners to front of house to the kitchen staff were amazing ! 👏 Thank you 😊

Leeds

Lovely rooms and clean. Well decorated

Had run out of breakfast. Didn’t have a good selection of pastries and savoury items and hot food.

Breakfast 10/10… beds 10/10..

Price.. 1 night good value.. but 2/3 nights is very expensive ..

Great staff and location

The staff were good and very helpful . were very comfortable

None

Quiet and clean room Near city center Nice staff

AC adapter received from reception didn't work, and they did not have any other. Same happened to my colleague. However I realize it is not a must for reception to have AC adapters available.

Everything OK

Everything OK

Location and cleanliness

Staff were great - especially breakfast staff

The trek from the carpark with the wheelchair

Staff

Nothing

Clean room, friendly staff

Bed not bad, but not all that comfortable

The accessible room was above expectations the facilities were great great room size super comfy bed lovely view excellent breakfast great variety 😁

Great location & ease of parking

pretty much everything

nothing

Shower was big, staff friendly, the room was deep cleaned.

Would have preferred a bunk or singles for the boys rather than them having to share the sofa bed

all of the staff were excellent, from check in/out to the night lady and bar staff, they were friendly and looked after us very well. The room was clean and spacious, the hotel itself including bar area were very clean

nothing could of been any better no issues to raise at all

The hotel is clean, comfortable and very central. With breakfast included it was great value for money. Would stay here again.

The location

Rooms are not designed for long stays

Great food

Nothing

Another notable feature of Holiday Inn Middlesbrough- Centre Square that sets it apart from other establishments is the impressive array of amenities. The hotel's convenient location was the cherry on top of an already exceptional experience. Situated in the heart of the city, it provided easy access to the best attractions, shopping districts, and cultural landmarks. I found myself exploring nearby museums and immersing myself in the vibrant atmosphere of the city effortlessly.

The staff at Holiday Inn Middlesbrough- Centre Square truly went above and beyond to ensure that our stay was exceptional. Their professionalism and attentiveness to our needs were refreshing and made us feel like a valued guest. The housekeeping team has done a good job. Our room was spotless this left a positive impression.The breakfast was absolutely delicious! Thank you from us both.

All staff members were very helpful, professional and accommodating at all times. Great service from the team, just wanted to say a massive thanks to all the team.

N/A

Location and value for money 💰

The room was a bit to small .

Nice location with free car park

Friendly staff, comfy bed, spotless everywhere, really nice breakfast

The food menu for evening meal

Very modern hotel. Looks new. All the public area and room looks very clean and esthetical. Great breakfast. I would maybe add some cold meat and cheese as continental option. The staff are very friendly and open minded. Very good additions like water with lemon and fruit for guests. The bed in the room, however, is not entirely comfortable and it was find it difficult to find a comfortable sleeping position. The housekeeping team took good care of the room during our stay, however I left a dirty towel on the floor twice and came back hanging twice. When I asked for a replacement in person, they looked surprised and didn't understand why I was asking for a replacement.

- Accessible for wheelchair drivers, small lift in lobby for access to main lift - accessible room provided everything required: accessible shower, handles at washing table and wc, enough room in sleeping room to move with wheelchair - staff very kind