Schön großes Zimmer , welches hübsch eingerichtet wurde. Das Personal war stets aufmerksam und bemüht den Aufenthalt so angenehm wie möglich zu gestalten. Es wurden individuelle Unternehmungen organisiert. Zu diesem Zweck wurde uns Chandra ein Fahrer/ Guide zur Seite gestellt, der uns mit seinem Wissen über Land und Leute begeisterte und mit viel Humor individuell in Nuwara Eliya begleitete. Das Frühstück im Hotel war reichhaltig und lecker. Chandra’s Seite: #https://maps.app.goo.gl/oXAzX7BXRZECdjV76

Die Dusche wurde anscheinend nachträglich eingebaut und läuft massiv aus, sodass das Bad schnell unterwasser steht.

simplemente la ubicación y el personal

el hotel está muy descuidado. las zonas comunes son desoladoras. la limpieza deja mucho que desear en todo el hotel. deberían darle un lavado de cara.

The hospitality is amazing. Clean rooms and amazing location, near to most places. Shaqeeb was excellent, he was a star,, very nice guy, you need anything, call Shaqeeb from reception 10/10 Sidney was best, he's a do-it-all. Don't forget to taste his tea 👏 Also, Nisa was very helpful and responsive throughout which made things easier for us. The owner upgraded the room for us in the same price. If I ever come again, I'll definitely stay here. Will miss these guys and Nuwaraeliya

Very friendly and helpful staff. They supported us in all things related to our trip.

The hotel manager Robsan and the entire staff are good, friendly and accommodating people. The hotel itself is well situated to go around and provides good facilities.

Breakfast could be of a better quality.

Everything was great. Good location, great staff, great room.

Everything was great. One recommendation is to add a mirror to the room

The staff were excellent they were very acknowledging and were willing to personally sort everything out

Very helpful staff. We enjoyed playing snooker with the children. Near to the Victoria Park for lovely promenading. Excellent Sri Lankan breakfast.

The breakfast and kindness of the staff.

Rooms were clean and spacious. Breakfast was having variety of food. Hotel located very close to the city center,walking distance.

Nice and friendly staffs with great hospitality. Delicious breakfast, clean and comfortable room and nice view from the balcony. I would suggest this room for everybody who like to enjoy your trip to the hills with comfortable stay.

The staff were very good, especially Sidney, who went out of his way to make our stay comfortable. Sidney even lit the fire and moved our dining table in front of the fire as we were a bit cold. The breakfast was very good and the location was ideal. The restaurant was very handy to have an evening meal or pizza. The view from the room was very good.

The room was a bit cold but when we stayed there the weather was unusually cold.

nice clean big room yellow lights big bathroom nice bed nice balcony shower

location is a little walk to the city centre - maybe 8 min

The staff at the hotel was incredibly helpful and courteous, making our stay truly enjoyable. They even went the extra mile by preparing a delicious breakfast package for us to take on the road when we had to leave at 6 AM. The hotel rooms were spacious and thoughtfully equipped, ensuring a comfortable and convenient experience. Moreover, its central location made it easy for us to explore the city, as it was just a short 5-minute walk to the city center. From our windows, we were treated to a nice view of Victoria Park, adding a touch of natural beauty to our stay.

Quite cold in the hotel rooms. Bathroom strongly smelled like cleaning products for the whole time of our stay.

Set in amidst beautiful green vegetation and close to town. The breakfast was delicious and generous. The staff and manager went out of their way to arrange drivers and accommodate our needs.

Bad smell in the rooms. Wash room door is broken. Bedsheets were old and not replaced. No towels in the rooms

Bad smell in the rooms. Wash room door is broken. Bedsheets were old and not replaced. No towels in the rooms

Nice location. Breakfast was OK, not more.

Rooms with no heating, and it was very cold and rainy. The electricity was cut off for the whole day, we could not get out. And in the room, it was freezing. No generator.

Staff was nice

Very dirty room, mold in the shower and the towels smelled like puke. WiFi was very bad not even speaking of the wind coming trough the windows. The bed was also dirty. In the morning I got breakfast to go, it was the most terrible breakfast I ever had.

Accessibility to the marketplace and other local areas.

There was no linen in the room and we had to request the staff to provide. Lack of preparation and planning. There were no toiletries in the bathroom ( Dental Kit) Room had an unpleasant moisture smell because of the weather. We asked for the room freshener only to be provided a glass cleaner.

The room was clean, comfortable, and the staff was amazing. They went over and beyond to help make our stay enjoyable.The breakfast was buffet style and really tasty which had some varieties as well. I highly recommend this hotel for anyone visiting nuwara eliya

Good location. Good breakfast and dinner. The balcony was a nice place to hang out.

The room was damp and cold. We had to pay an additional £5 a night for a heater because the owner denied it was damp. The shower leaked everywhere as well as bugs in the bathroom. There was cups, teabags and coffee in the room but no kettle and a TV but no remotes. We were really disappointed with this place as the reviews were so good.

clean and tidy.. view was good.. it is close to many attractions and good restaurants and cafes.. laundry is a bit cheap

breakfast wasn’t to my liking but saw other guests enjoying it

hello my name is tareq i was in this hotel 2 days everything was perfect the room clean and the staff are nice and their treatment is great Especially the receptionists and the manager of the restaurant were very nice and tried to help me with everything

The staff were very nice and helpful with travel questions. The breakfast was really good and had much variety. The hotel was a short walk from the town centre, bus terminal and restaurants.

I had WiFi for about 20 minutes in 4 days. The kind staff brought a modem to my room but that didn't work either. But at least they tried. TV didn't work either - problems with aerial

The breakfast was very good. Hotel is quite decent but you could see that is little used. Staff was frendly and helpful.

Location was right in the middle of town, the room was big and the balcony overlooked Victoria Park. The staff were super friendly and there were lots of blankets for the cold night!

linen is not good room smells is bad

location is good security is good good location for couple & families breakfast is good