Good location beside the Expo and quick access to regular tram in to town. Large rooms and good shower/bath (A little moldy and used by the tap area).

Room was very hot and stuffy. (It was -1 degree outside) Windows could not be open to let in fresh air. The chiller on the AC was centrally turned off so I couldn't cool the room down. Complaint to staff went unactioned. No bottles of water in room - just expensive ones available behind reception. No egg options other than scrambled. Bizar white sausages.

Auto elektrisch aufladen am Hotel

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Everything

Nothing that I can think of

The location next to the trams is ideal for visiting Gent, prices are OK.

Vegetarian selection at breakfast nearly Nonexistent and vegans appear to be a forgotten breed. Long term cleanliness in our room was questionable,dead mosquito in the curtain and corners in the bathroom have been holding dirt for some time ...needs a deep clean,we stripped our bed on the last morning to find old stains on the duvet,mattress protector and a pillow. There were teams from various European countries taking part in a hockey tournament staying in the hotel, some teams were courteous and respectful whilst others were arrogant and in need of a decent upbringing. The hotel did not make this known prior to our trip and upon arrival at breakfast we were directed to the dark dull far corners of the restaurant ,whilst the teams had the sunny atrium to enjoy. We have enjoyed this hotel for around eight years now an will stay again next year, I could have spoken to staff about these grievances but have found around the world that social media gets to the heart of a problem quicker, and not one person is at the centre of the complaint, just everyone missing the ball a little each day.

de vriendelijkheid van personeel viel mij enorm op , zowel aan de receptie als 's morgens tijdens het ontbijt van de "oudere" heren, de jongere dames waren norser en minder met glimlach aan het werk. het was aangenaam om het geluid van de drukke autostrade niet te horen, de spelende kinderen in de gang was iets minder leuk positief is dat er plaatsen zijn om elektrische auto op te laden

de trappen van parking naar de receptie, de eerder vuile tapijten in de gangen - vernieuwing lijkt echt aangewezen want ze geven een onaangename geur, tapijt in kamer is ook niet meer van deze tijd gezien , afwezigheid van wc borstel,

Comunicación

Habitaciones pequeñas

situation géographique, petit déjeuner

Moquette, chaleur dans la chambre et difficile à réguler.

Das Frühstücksbuffet war reichlich und sehr gut. Die Küche des Restaurants hat vorzüglich bei meinen Abendessen hervorragend gekocht. Das Personal war sehr freundlich und zuvorkommend.

kurzzeitig im Lift steckengeblieben, wurde aber auch zügig behoben.

very nice place .

Nada

Localização longe da cidade, mobílias antigas e estragadas, quarto pequeno, preço muito alto para o serviço prestado

Location, close to a Tram station, friendly and helpful staff

Old fashioned rooms, just a single Charging point. Refrigerator and intercom not working. Parking area looked in bad shape.

Breakfast : Buffet, a bit meager, basic necessities available Room : Noisy, asked and received an other room, which was more outdated Parking : Free and sufficient space

Breakfast : Buffet, a bit meager, basic necessities available Room : Noisy, asked and received an other room, which was more outdated Restaurant : unpleasant noisy and poor dinner was served

Old building mainly for business trips, right next to IKEA, Rooms were ok, and Parking was included. A bit outside the city

Remove the carpet it make the room dark and corridor also it smells bad

Location

Good evening was lovely and staff very friendly

Larger evening menu and to have food available throughout the day.

Staff was very nice. Breakfast was good.

The room was like a sardine can. We reserved a family room. The family room was a standard room with a pull out couch bed, which was horribly uncomfortable. The fridge had standing water in the catch tray that had all kinds of sludge in it. Could, nor would I want to use it in that state. The shower had mold. The hair dryer did not work. The toilet paper roll was broke. Overall this room was in bad condition and not worth the associated cost. The location is very challenging to navigate, as you have to go around this crazy loop system. They charge parking for a dirt lot outside the hotel. I would never stay in this hotel again.

The rooms were spacious, the breakfast was delicious and the staff was really nice. Our kids loved the glass elevator.

The air conditioner was broken and dripping hence the carpet was soaking wet. There is basically no hot water unless you let the water run for about 15 minutes.

not much

tired building in a remote location. the air on stopped working and it was sweltering. phone in room didn’t work, so I had to call reception on my mobile. had to open window for air but that let flies in.

Amazing breakfast and breakfast area. Huge bedroom. Pretty decent gym (for a hotel). Good parking.