Location, Breakfast, Room, Views - Everything was amazing

Being next to Laundry (we definitely could hear it in our room) - The balcony definitely needs an upgrade, the floor had a major crack. Beds in room wouldn’t stay still due to wheels and also the bases were scratched up

Location

Aging property Poor car parking service

Great view and convenient location

They charged for paying on a debit card - not made clear by reception there would be a charge not just for credit but also debit cards. You need to look for the little sign somewhere at the reception area that explains this.

The lovely staff

How small the beds are for two people

The location and the service.

Very tired, shabby and dated interior, desperately needs a renovation.

Stayed on the 5th floor and had a great view over the harbour from my arm chair and the little crescent table. The AC was not really needed but nice to have. Bathroom was spacious and well cleaned. Staff is very helpful and very friendly.

The corridors are a bit small for the you to get around with your luggage so in a group you might have issues if you only have one pack mule.

Ordentliche Lage, guter Blick über den Hafen und nach Wellington Stadt.

Hotel ist definitiv in die Jahre gekommen, überall abgestoßene Ecke , zerkratzte Türen usw. Sieht man halt als aufmerksamer Hinschauer. Frühstück bis 9:30 h geht gar nicht. Empfang top, Rest des Personals, das wir getroffen haben, so la la.

Great location and very nice hotel with great views.

Parking is a little awkward.

Good location and ability to park. Room was spacious and very comfortable.

Nothing.

Made our wedding anniversary special: with a note, chocolate and complimentary drink voucher Thank you!

Room was clean and tidy and a beautiful view from the window.

Room was clean and more than enough room.

Twin beds as requested and clean and tidy.

The soundproofing of the room was excellent. The buffet breakfast is world class.

One small “attention to detail” issue with cleaning. As is often the case in hotels, there was a buildup of dust/lint on high horizontal surfaces - eg, on the top of the shower curtain rail - not great if you fling your towel over it.

Check-in was met with an excellent service. Booked 2 separate rooms (superior and deluxe harbourview twin) without knowing that the rooms were located in 2 separate buildings. Since it was impossible to be far from my young kids (and separate building), check in staff were able to work out some miracle and upgraded the other room to another deluxe harbourview room at no additional charge. Perfect! Rooms overlooking the harbour was just beautiful. Rooms were big with 2 large double beds (separated by the bathroom so each bed had a little crook of privacy and 1 room could have fit all 4 of us) comfy bed, enough amenities and water pressure in the bathroom were strong enough to have a good long shower/bath. Morning view from the balcony overlooking the harbour was awesome to stare at with a cuppa.

near CBD and with good view of the harbour

toiletries were not complete when we arrived. We have to ask to for it a few times before they finally gave it to us.

location was great & view across the harbour was amazing

Staff at the restaurant seemed like they wanted to get home & we were an inconvenience, then on check out morning had a knock on the door to ask when we were leaving (it was 9:15am)!

a great location. beautiful view.

the main reason for choosing this hotel was the view and location, it is walking distance to the city centre and main attractions, however the room was tired. The staff are pleasant but not informed about the local area. didn’t have a bus time table but was able to give the website which is helpful but would’ve been handier to have it listed in the hotel room somewhere. the restaurant which has a wonderful view was closed the night I stayed, Tuesday, and the front desk staff didn’t know that. FYA. it’s closed Mondays and Tuesdays for dinner. Had the lobby menu for dinner and sat in a boring room with no view.

Love the Copthorne great staff, very comfortable rooms, central.location & awesome breakfast

Location is great and the beds were very comfortable.

The room was a bit tired.

comfortable beds, great location, clean facilities

that there was no pool

Excellent breakfast in the morning, spacious rooms, great location.

Check in and check out process was a little lengthy and parking was a bit of a struggle.

Staff and location and view

The room needed updating paint etc

Great Location with a beautiful view 😍

Tidy enough, good view of harbour.

Our room was not ready when we arrived which was frustrating as it was well outside the agreed time . It appears that the rooms had not been cleaned in time .

Great breakfast buffet

Sea view would have been nice