Grote kamer

Geen separate toilet Best wel gehorig

sehr freundliches, hilfsbereites Personal

Just overall nice - thank you

Not much

Ruhiges Zimmer

Umfeld (Hamburger Dom, Baustelle)

Great location. Roof terrace and spa.

All wonderful.

Breakfast was excellent

A lot of space in the room!

Overall hotel is quite old, but clean.

Fantastic hotel, located in Hamburg center. Close to many bars, restaurants, and supermarkets. The room is very big and clean, the bed is very comfortable, Wifi connection is very good, and the room has a very nice and clean bathroom. The staff are very communicative and nice, super friendly, and were always attentive and asked if I needed any help with anything. I really felt at home :) I loved this place !!! I will come back for sure when I am back to Hamburg.

Comfortable room, clean spaces, rich breakfast, convenient location. Really great stuff, always polite and helpful!

staff, location, cleanleness

no voice isolation in windows. we hear all sounda outside. Case is broken. sofa bed is uncomfortable

The suite I stayed in was very spacious. The bed was comfortable and the bedding was the right thickness. There was also an extremely comfortable couch. Shower and bath was a nice bonus and the room was clean and well turned out. Breakfast options were generally good. Particular shout out for a great staff member Jan, who was on duty when I checked in and served me some drinks in the bar - very friendly interactions during my stay.

The television did not have connectivity options, for example, to watch YouTube. All available channels were in local language except some news channels in English and French.

Good location in the heart of St.Pauli. Easy accesible parking (against payment). Very friendly, motivated staff. Our wish of room location at the end of the hall was accepted and arranged.

Shower has not been cleaned by housekeeping - unfortunately it was stuck and we found lots of hair fromprevious guests in the drain. And to our regret a limited selection of alcoholic beverages in the minibar, which we found surprising in this price category of hotel.

Good position, very clean room . The parking garage was a real perk. The Spa is also very nice and clean. Staff is very friendly and welcoming. Everyone smiles and that creates good vibes.

I think gluten free breakfast should be enriched, warm options consist only of bread. I really think they should keep some frozen pastries (croissants, muffins or whatever) and defrost them in case some gluten sensitive guest shows up.

I was thoroughly impressed with the warm and welcoming attitude of the people at the reception!! They were extremely helpful and accommodating, and made my stay all the more pleasant. Additionally, the breakfast served at the hotel was simply wonderful - a wide variety of delicious options to choose from, and everything was freshly prepared and presented beautifully. I highly recommend this hotel to anyone looking for a comfortable stay with excellent hospitality.

Everything was great!

Amazing, friendly and helpful staff. couldn’t do enough for you to make the trip enjoyable. always ready to help to out with any needs.

loved all of it.

the mattress was great, firm and great support. Bathroom, bedding, towels -all superb quality. Breakfast was great, good selection, gluten free options, and well worth 21euro we paid for it.

the duvet was a bit too thick and too hot for the room temperature.

comfortable rooms, lovely staff.. nothing was a problem.