Amazing rooms, great staff. Breakfast is excellent, pastries and bread were really great!

Very clean, modern, fantastic facilities. Staff very helpful. The spa is spectacular, spacious and has separate sauna/steam rooms as well as thermal pools in male and female changing rooms respectively, truly rare. Fantastic is 10/10. The breakfast is superb - probably one of the best in town!

Rooms tend to be dark, as most of them are not south facing. Also there is not much of a view outside the windows, pretty dull looking buildings was all what we could see. No Immediate shopping/dining facilities.

Hygiënisch, goede service

Nvt

Hotel is fairly new, interior is immaculate and amenities are excellent. Probably the best hotel you can stay in in Xi'an (as the rating here would suggest). Worth getting a high floor with a better view.

We got kicked out of the hotel with 1h notice because the government needed the entire hotel on the day, all non-gov guests had to leave. (Think it's related to President Xi hosting foreign leaders in Xi'an so a rare case) They helped us find a hotel nearby for our last night but it was extremely uncomfortable having to move which disrupted our schedule and mood. The soft/non-monetary compensation initially offered to us was really pathetic but we got to something agreeable in the end. Still think they should have done more and without us having to ask, being a 5 star international brand and all.

very clean , new

too far away from all the attractions

Location - shopping mall & eateries are nearby. Facilities & Services - USB charger near night stand. - Friendly, extremely hospitable staff, fast check in/out process. - Spacious rainfall shower head; Japanese style bidets. - Fresh & tasty breakfast with various choice. Room - The room was squeaky clean, impeccable with comfy bed. Have all the essential appliance that we need. - Lovely city view from the room. - Great Coffee selection in room. IT - Stable & high-speed Wi-Fi connection, coverage on all rooms. - Many choices of TV channels.