The property si really beautiful, with a nice typical austrian atmosphere and style. It´s perfectly located, walking distance to the city centre, restaurants, grocery stores, bike rentals and even the closest cable car is just a 10 minute walk. The room was really cozy, clean and overall spacious, with a separate toilett, the bed was comfortable and the mountain view balcony generous with a nice outdoor seating. The kitchinette in our apartment was rather small, but for what we needed (breakfast) just enough. What was a nice surprise was the relaxing wellness area in the basement (pool, sauna, massage bed,..). The room is cleaned daily and the family who runs this lovely place is at your service just when you need them.

A little bigger kitchinette would be nice, but this was not really an issue.

The facilities, pool spa etc. The overall cleanliness. Friendly Staff and when we did have a problem it was promptly sorted out by the time we returned later in the same day. Location also good, not in the centre of town but near to Ski Bus Stop, so a 4 minute ride to Gondola Lift to ski slopes.

Nothing, but not a Hotel so Reception not staffed in afternoon but assistance just a phone call away.

Location: Poor for skiiing. It’s 3-4 minutes walk from the bus stop (not 1 as claimed). But, the buses are unreliable and often leave early or arrive late. You should factor 20-30 minutes to reach the Penken gondola each morning. Returning is worse, the last bus is 17:15, so if you want to enjoy apres ski be prepared for 20 minute-walk back in your ski gear. Accommodation: It has an element of the typical Austrian chalet charm, but overall the apartment was jaded and quite impractical. The carpets and furniture were stained. The bathroom and kitchen were both very dated. The living room had an ancient pullout sofa bed, which completely dominated the room when extended as a bed (blocking access to kitchen), but was very difficult and time consuming to fold back to a couch. Only 1 key was provided (old-school key, and not a key card). The same key provided access to the building. This became a pain if we needed to separate. Spa/swimming pool: The swimming pool is small, and quite pretty - but, the spa area is poor. The Finnish sauna is small (and frankly the timber seats looked quite filthy albeit in dim light). We noticed it was shut-off early (around 7:30pm). The steam room is lovely but only operated every second day. Evidently the owner is trying to save energy costs. We only managed to use one of our complimentary hydro-massages as the machine was constantly occupied or displaying an error. Customers should note the pool and saunas are in the same area and the pool can only be accessed by walking through the saunas. Please be advised the saunas are naked and your children are likely to be exposed to nudity. Hospitality: the hotel is owner occupied and managed. Superficially they are very friendly, but without elaborating in too much detail, we found the overall quality of service to very poor - and at times intrusive and lacking appropriate discretion.

Staff very friendly and helpful, facilities exceptional.

It‘s really well maintained and spotless. And the location was perfect for us. Skibus just around the corner. Quiet area but close to the center. The owners and staff very really nice, lovely and always approachable. we absolutely enjoyed our stay.

nothing negative

Lovely greeting, beautiful apartments, well equipped and comfortable. I received chocolate and a bottle of bubbly for birthday . Great location

nothing

very cosy and clean, great attention for details, very nice spa / pool area, ideal location.

Localization is super, close to a city center and next to a skibus stop. Beautiful views of Mayerhofen from a hotel. Parking provided. It is very clean, comfortable and ideal for families, with a nice kitchen. The owners of the hotel take great care of their guests.