La atención de la mujer de recepción al recibirnos. Excelente! Muy amable! Nos dio un plato para que podamos calentar comida en el microondas que había al entrar Me gustó que en el desayuno haya leche vegetal, me ha alegrado muchísimo!!!

El desayuno muy poco variado, solo había manzana de fruta entera y mucha bollería No había almohadas extras y las que había muy finas que me hacían doler las cervicales

Tout était très bien. Rien à dire.

Rien

El personal, la recepcionista de 10, muy profesional, atenta y gestionando eficazmente preguntas del cliente

El hotel necesita reformas, se ve viejo y descuidado

Location was good.

The hotel felt like a hostel. The shower was so small it was impossible not to hit the tap and turn the shower off. The toilet roll holder was so loud we could hear every time our neighbors used it

Hotel in the city. Underground parking available. Breakfast simple with buffet. Functional room for family.

Noise in the room coming from bathroom pipe. Did not have a comfortable sleep.

Parking was great so was the breakfast

location was good

breakfast wasn't that great

Easy check in and out.

No many parking spaces Wasn't clean at all😱 Hard mattress Few options for breakfast Not very welcoming

Location with all the basic amenities one would need. Payed parking underground. Friendly staff

The breakfast didn't have too many options, but good value nonetheless. A small fridge in the room would be a nice plus.

it was comfortable

the window didn’t open and there were very few plugs

Great location! Great value.

The location is very good, close to the center and in the train station. The room is the expected for a Ibis Budget, being the cost fair.

The organization is poor. We have very long queue for breakfast, which was not replenished properly. The parking space is quite complicated to be in, and they do not send the instructions in advance - and so you need to block the street to have the instructions. The bed is good, but the pillow is terrible.

The lady on reception was great. But the guy who booked us in didn't put much energy into booking us in.

Lack of tea making facilities. Lift was very noisy. One of the rooms had mould in the shower. And in the other it just looked unloved. Not enough seating for breakfast in the morning. And a lump of dust popped out of the toilet paper holder. And the room seemed small.

Location

Room very poor, dirty, so unsafe for kids, electricity socks hanging from wall.

Good location

Car park access

Nice hotel in the centre of Tours. Right next to the railway station. Shops and bars close by.

We expected free parking which they do have but it's on the road outside the hotel. As there was no room outside the front we had to pay to park in one of their spaces out the back which seemed safe enough to be fair. It was only 9 Euros so not a real issue but be prepared to pay if you can't park out the front.

location

poor to fair

Bed

Toilet

On our return at 22h00, from our long tour at the city of Tours, we found the door of our room completely open, with our things exposed to everyone passing by in the corridor and the temperature in the room at 14 degrees, as indicated by the thermostat room's. We immediately reported the incident to the front desk and the response we got was "I will note it in the front desk book so the morning shift will be informed"!!!. No one, at that moment, came to do an autopsy on the site and no one asked us the next day if anything was missing from our things. At night, we and our two small children (4 & 6 years old) slept in a freezing room that hardly reached 19 degrees just before check out the next day morning . Finally, we were impressed by the bad reaction of the breakfast hall attendant, which was paid extra for 4 people, when our four-year-old son did not drink the cup of chocolate he had chosen.