Everything , the staff are very friendly and very welcoming . I came with the my wife for honeymoon and definitely if i will come back i will stay in this hotel again.

Nothing.

Unbelievable. I have no words to describe this hotel. They went out of their way to give us the most decorated honeymoon room ever. It was so beautiful that we had to immediately Instagram and TikTok the post. The breakfast is amazing and the location with the view was just epic. The falls and the valley in front of our window and balcony.

Clean. Well maintained. And absolutely amazing.

Unbelievable place, dramatic view! Hotel was very clean. Despite the weather, it was warm in the room. Special thanks to Adam for the hospitable reception! We will definitely come back!

The staff where amazing and the hotel exceeded expectations. We where two backpackers on a budget and stayed in the budget attic accomodation and where very pleasantly surprised. The accomodation was great, cozy and toilets where very easily accessible. Would highly recommend for anyone travelling on a budget.

Found it very hard to find any flaws only possible issue was wifi did not reach the room. Was not an issue for us .

Staff was amazing!

amazing breakfast, central place of lauternbrunner.

common bathroom, bed.

Amazing staff!

Nothing… it was amazing

I had an incredible experience at the hotel during my first trip to Switzerland with my family. The view of the waterfall from our hotel window was breathtaking and we were impressed, especially on the higher floors. The rooms were old-fashioned, which made our stay unique and memorable. We loved every moment of our stay and would highly recommend this hotel. However, the breakfast was a bit disappointing, but we understand that this may be the norm in Switzerland compared to France, where we visited before. Overall, we had an outstanding experience and would definitely recommend this hotel.

The breakfast could have been better

Location of the hotel is excellent. 10 mins walk from the Lauterbrunnen train station. The rooms are big and we had a huge balcony overlooking the Staubbach waterfall. Both the room and washroom were big. We loved the staff who were extremely helpful and they have a lovely ambience in the restaurant on the ground floor with the waterfall view. The breakfast was one of the best we had in switzerland.

Nothing, If you walk from the station to the hotel with baggage it's a uphill climb. Better to take a bus.

location, view from rooms terrace was superb super friendly helpful staff

very central. staff helpful and friendly. breakfast was Awesome!!

No air con. attic hot and roof too low for my tall hubby. Duvet smelled a bit if BO.

The view was amazing! The breakfast was quite good.

the View from this hotel are Stunning!

nothing.

The views are absolutely stunning and the staff are all very helpful and friendly

Bathroom could've been a bit cleaner, we found hair on the wall but apart from that everything else was great. The bell tower goes off all the time but the view makes it worth it

Beautiful views from the rooms and the breakfast room, helpful staff (excellent recommendations for a restaurant for dinner), old hotel with a lot of history.

Quite old furniture and appliances.

location and hospitality

nothing

The staff at the front desk (Adam, Natalie and Tristan) and all of the people managing breakfast were friendly, kind and helpful. They were so welcoming and made us feel at home right away! We asked for a room near our friends, and they were right next door - we had a lovely view of the falls from our balcony. Hotel Staubbach offered the best breakfast spread of all the hotels we stayed in during our 2-week vacation. We love your valley.

Breakfast was good. Even though not the view of waterfall I was expecting, it is such a gorgeous area & view of valley & mountain side. The ladies helping with breakfast were very sweet & persons working there!

The room is very old and needs updating desperately, no tv, beds very uncomfortable. Weird bathroom set up in our room. When I made the reservation over six months in advance I was told I would have a view of waterfall, but when I got there it was not so, so that was disappointing.

The staff were all wonderful and so friendly and informative. They kept our luggage for us all day while we were out sightseeing. We would love to stay with them again in the future.

Very small room which we did know when we booked.

great location and views of the waterfall

The Customer services of the personal of the Hotel was espectacular the food was fantastic

We don’t like that the noise of the different s rooms was little uncomfortable

Great location, awesome view of the falls

Location. Great breakfast!

The morning we had to leave about 30 minutes before breakfast was to be served and tried to get a roll to take with us (had a long drive a head of us). Was told there was nothing for us.