Estrutura do hotel maravilhosa, amplos jardins , bem.conservada e limpa.

Tivemos um pequeno problema no ar condicionado, nada grave. Mas causou transtornos

Prestatividade dos funcionários. Perto da praia 2, onde tem o maior número de restaurantes, e da praia 4, onde é melhor para nadar. Beleza dos jardins do hotel.

A limpeza podia ter sido um pouco melhor . Logo nos primeiros dias achamos sujeira em uma da almofadas ( não nos travesseiros) e uma batata frita na gaveta. Também o chuveiro não funcionava direito ( só tinha água fria ou quente, não tinha água morna) e o vaso entupiu ,mas os funcionários resolveram imediatamente.

Excelente para família, espaço amplo e arborizado, equipe excelente, destaque para a Joelene nas tapiocas e Lorena na recepção, nos ajudando em todos os passeios. Quartos simples, mas bons.

Podem melhorar nas camas de solteiros, travesseiros e nas reposições dos pratos e talheres no café da manhã.

O quarto originalmente reservado é velho, sem alma, aspecto escuro, mas o gerente Flavio foi solicito em trocar o quarto mediante pagamento (upgrade). Esse novo quarto foi simplesmente perfeito! Tudo novo e muito bonito

Quarto original muito velho, feio, desconfortável

Excelente localização para quem prefere as praias um pouco mais afastadas.

Uma excelente experiência. O hotel é hiper bem localizado, com um ótimo café da manhã. Próximo do burburinho, mas também mantém certa distância do fervo. Os apartamentos estão espalhados em blocos de 4 unidades distribuídos por uma área de jardim super bem cuidada. Enfim, nota máxima.

The breakfast is excellent. The hotel is beautiful

I would like more options to watch TV . The food in restaurant is more expensive and not so good

Staff is great! Housekeeping is also great! Good breakfast! Nice swimming pool area and gardens. Standard apartments are pretty large compared to other accomodations. They have two floors where you can easily accomodate a family with 3 kids.

Hotel construction works ongoing in front of our room. Quality of the furniture, decoration, lighting, curtains of the standard apartment was not that good. Pillows were bad. Average quality restaurant.

Beautiful scenery and amenities.

Staff was slow and location was poor.

Breakfast buffet was delicious. Staff was friendly. Room was comfortable with a nice hammock on the balcony.

There was minor construction that you had to walk around and the toilet flush was not strong.

the staff and facilities were amazing . From the moment we arrived the staff were all so helpful and could not do enough for us . we were so tired after the long journey to Morro and it was so nice to meet such nice staff . Our room was upgraded ! The location is perfect as it is only a short walk from beach one and two yet also a short walk to beach 4 . so you can experience all the action of beach 1&2 and also the tranquility of beach 4

that it Rained one day 😀

Breakfast had an outstanding variety of fruities, pastries, hot food, including typical food, and eggs and tapioca fresh stations to order your best. however as it gets near the closing time , food was already turned over and no fresh cofee.

Amazing location and great staff. Beautiful rooms.

Lovely surroundings and friendly staff

We were contacted by the management before arrival offering us support to reserve the ferry boat and asking us whether we had special wishes. We expressed the wish to reserve the "blue" room from the website and they reserved it for us although it had been an upgrade.

We loved the location! The rooms were very clean and comfortable (with excellent air conditioning!) There is a fabulous pool and the breakfast is very good :)

it’s big it’s quiet and clean

the breakfast is not that fabulous and the staff keeps looking at us while eating