The room was neatly kept

The toilets were stained. they could have been kept better. We did'nt get most of the free benefits promised while booking the place we were charged 2% more than what we booked it for.

Good location, swimming pool, nature, staff, apartment in Bali style with panoramic windows.

Old hotel with a lot of small issues inside the apartment. Pure wifi. Some photos on the booking portfolio are not real or very old.

The room didn’t have windows and we closed with wooden shutters.

The sheets were super stained and the room smelled of mildew.

location, room (very spacious), pool, cleanness, kindly staff, quiet

maybe more variety of food for vegetarians would be great, and smoothie bowls with granola for breakfast would be nice 🙏

After an oppgrader from a room with loud music outside and a dirty shared kichen to a room that was a little Balinese paradise, the stay become beutiful.

I dident like staying in the first room I got. Loud music from the resturant and nois from the kichen, a sink that where leking and a toilett that dident flush and an dirty shared kichen.....

nice place near ubud, really nice staff and people there. the villas where we stayed were at the end of the garden, right next to the rice field.

the roof was a bit noisy, when it rained, but over all it was really good staying here.

we came back after some days and styed in the other room. it was nice too, the place near Ubud is calm but not so far by quick ride. The rice field view was ever better in this room.

there was not a whole wall between outside and the bath room, which can be strange for some people. you have to count with lot of insects and lizards, as it is located in the garden. but it was really nice

Tranquility, quite, and beautiful settings

When we arrived they gave us beautiful villa kayu room upstairs which was so hot, even we had fan and ac turn on after we decided to jumped into swimming pool. Our wifi, which is very important to us due to our working arrangements, didn't work. They tried, but took awhile till they figured things out. After I spoke to the manager he offered me to switch the room which is very nice gesture. The room also appeared a lot more similar to the one that they advertised on booking.com, that I booked. Everythings seemed good, till we looked around and figured things out. Our headboard was broken with both of the screws poking out, seems dangerous to me. The glass windows was broken and they put tape on it. Our tv, somehow never did work. And my last day after swimming, we didn't have running water in our villa and they said it will take a little bit, but instead it took almost 3 hours. I addressed it, when I went up for breakfast and they seemed surprised and I needed to explained it again to the staff. If you booked breakfast included, make sure ask them which one is included or not, they didn't specified that on their menus. We did ordered americano on our first breakfast, it was included but the next day the staff told me I needed to pay, and addressed that to the owner for the inconvenience. They waived it, because it was missed communication. Some meals are included for the free breakfast but some aren't, make sure to ask.

Nature and beautiful view from lobby space. Fresh juice

Lizards and other animals: cats, dogs in the space from street. Bad WiFi quality. Decorative pool. Breakfast not include all items from thee menu, but some of it. Description of the room is wrong.

Peaceful atmosphere and very good staff. Rani is pretty and among the best staff of all.

Lizards all around. In my bathroom, saw creepy creatures, reptile, lizards etc. Made me very uncomfortable while taking bath/shower or doing routine procedures in washroom. It was very annoying.

We stayed for 6 nights. 3 nights in one place and 3 in another, since in the fist one there were two kid around who were very loud especially in the morning. The stuff was very nice and they let us change the room. The breakfast is nice, but pretty limited. There are several nice restaurants nearby.

The wifi is not very good. The change of the room took two hours even though the room was ready. I had to go several times and recall them about it. The stuff is very sticky and they always want you to buy some tours or overpriced taxi from them. The shuttle they provide is not very nice, I used it once and had to wait for more than 40 minutes for the driver to come (and call 3 times!). So I did not use it again.

beautiful property with a lovely, traditional Balinese feel. Super friendly and accommodating staff. Breakfast was simple, but completely delicious. Proximity to central Ubud was great, not too close to be busy and noisy, but a simple 3 minute drive in.

The pool lounge area is very small, and doesn't get a lot of sun. We stayed in the Bamboo house, which was super cozy, but the lighting was very bright white, and it could use some more decor to make it feel a bit more inviting. The outdoor washroom was lovely, but might need a bit more roof for when it rains.

The stuff was really helpful and friendly. They did their best to make our stay wonderful. It is the best place we have stay in all our Asian trip. We will come back for sure 😊

There was a magical quality to Gusde Tranquil Villas. The accommodation and garden are very beautiful. So much love and hard work have gone into this accommodation. The staff were sooo friendly and professional, especially the manager Wayan. I also met the owner Gusde who made me feel calm just talking to him. I can see why this place has such a good energy. The buffet breakfast was delicious and plentiful. Cute restaurant, great location. Ideal for solo travellers, couples and groups! :)

No complaints. Everything was done so well.